A Chat with Somerville Backflow
What services does your business offer and what makes your business stand out from the competition?
Because our business is family owned, you get a higher level of personal customer service that others fail to provide on a routine basis. Backflow testing is all we do, all day and every day. We also file the test with your local water department, so you have nothing left to do after we come out.
What was the inspiration to start or run this business?
To become more independent, spend more time with our daughters, and to give homeowners a better price and experience. We are more personal with our customers, and have enjoyed the friendships and conversations we've had with our customers thru the years.
What do you love most about your job?
Interacting with our customers.
What is the best reaction you've ever gotten from a customer?
Thank you for your low price. Weve called around, and some of the prices we were quoted are insane.