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Southtree

Digital Media Conversion from Southtree (Up to 70% Off). Two Options Available.

The Fine Print

  • Expires May 29th, 2013.
  • Limit 3 per household, may buy 1 additional as a gift. Limit 1 per order. Not valid until 12/4/12. Valid only for option purchased. Valid in-store and online. Not valid for hard drives. Extra fee for shipping; not valid toward shipping. Does not ship to Canada. Extra fee for shipping to AK or HI.
  • See the rules that apply to all deals.

Questions and Answers 14 questions

Q:

Ive bought my voucher and went to redeem it and went to the web site and placed my code in the promo code and it does say it applies. What to do

david  asked on  Dec 1, 2012

A:

Hi David, Redemption is available after December 4th - it takes a few days for us to update redemption codes into our system. Thanks!

Southtree 1.  from  Merchant  replied on  Dec 1, 2012

Q:

where do I send the product

david  asked on  Dec 1, 2012

A:

All redemption instructions are included on the Groupon once it is purchased and printed.

tony R.  from  Groupon  replied on  Dec 1, 2012

A:

Hi David - you can find our contact information at southtree.com/contact

Southtree 1.  from  Merchant  replied on  Dec 1, 2012

Q:

i ordered one. when can i redeem this and how do i redeem it?

Jules K.  asked on  Nov 30, 2012

A:

Hi Jules!
After purchasing your Groupon, your voucher will list the necessary redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at www.groupon.com. Once you are signed in, you will see your name at the top right corner of the deal page. Place your cursor over your name and your account menu will drop down. Here, you'll be able to find your Groupons in the section called "My Groupons". If you have purchased Groupons as gifts, they will be under "My Gifts".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

If you need assistance with this, please email us at support@groupon.com or call us at 877-788-7858. We’ll be happy to help!

Aaron K.  from  Self  replied on  Dec 1, 2012

Q:

I see that for 3" Reels there is only one flat rate $15.95 is that a "data" DVD or a Standard DVD? Is there a discount for bulk? I have about 80 3" DVDs. Some of them are in bad shape and may need to be spliced or are already spliced. If I have two 3" Reels that say 50% of them are already spliced and cut out does that really count as 1 3" reel? How many 3" reels fit on one DVD?

mike c.  asked on  Nov 29, 2012

A:

Hey Mike, that is a Standard DVD included with the film conversion. You can get a bulk quote by emailing info@southtree.com. Thanks!

Southtree- Amanda  from  Self  replied on  Nov 29, 2012

Q:

Where you located? Can I bring in my slides for you to convert onto a DVD? How many slides can be converted for the $75/$250 deal?

Alla C.  asked on  Nov 29, 2012

A:

Hey Alla, you can get 423 slides for the $250 Groupon! We can fit around 1000 images on a DVD. Thanks!

Southtree- Amanda  from  Self  replied on  Nov 29, 2012

Q:

What does "Not valid until VRDATE 24hrs after feature end" mean?

Gail S.  asked on  Nov 28, 2012

A:

Hi Gail. Looks like the date is not coming through correctly - essentially the offer is valid the day after the offer expires -- so essentially you can buy the Groupon today and then it is available to redeem early next week. Thanks!

Southtree 1.  from  Merchant  replied on  Nov 28, 2012

Q:

I am looking into purchasing a Groupon offer to have some 8mm films converted to DVD, but I have a few questions first. If I put a year on each reel, will you imprint that year on the film and is there an additional cost? If I put a number on each reel to indicate in what order I would like them copied in, do you do that and is there an additional cost? How much more for adding music? How much to have more than 1 copy made so I can give them to other family members? How do I redeem a Groupon coupon - when I pay online? I realize I pay for shipping to get them to you, but who pays for shipping them back? Thanks! If this works out well, I have a lot of VHS and mini tapes, slides, photos, and other formats to have converted as well.

Gail S.  asked on  Nov 28, 2012

A:

Hi Gail! Return shipping is a flat rate of $9.95 per order and we ship back through FedEx. If you number the reels, we can convert them in order and the you can provide a title for the DVD as we will combine your film reels onto a single DVD. Additional DVDs are $4.95 each, and to redeem your Groupon you can simply checkout at southtree.com and apply your Groupon redemption code. Thanks!

Southtree 1.  from  Merchant  replied on  Nov 28, 2012

Q:

Am I correct that I would pay for the shipping there and you would pay for return shipping? Or does the customer pay for shipping both ways?

mary  asked on  Nov 28, 2012

A:

Hi Mary! Return shipping is a flat rate of $9.95 per order. You can use FedEx, UPS, or the postal service to mail your order to us. Thanks!

Southtree 1.  from  Merchant  replied on  Nov 28, 2012

Q:

ok so now that i know you can convert any type of reel, i'm trying to figure out what size they are so i'll know how much it will be. I definitely have three tins with 3" reels in them, and then the 4th tin is a good bit bigger...how can i tell if it's 5 or 7"? do i just have to measure the holes? thanks!

Jules K.  asked on  Nov 27, 2012

A:

Hi Jules! You can grab a ruler and measure the diameter. Thanks!!

Southtree 1.  from  Merchant  replied on  Nov 27, 2012

Q:

can it be any kind of reel? I have reeeeeally old reels that were my grandparents. Some are in different sized tins...can they convert pretty much anything or do I need to find out specifically what I have?

Jules K.  asked on  Nov 27, 2012

A:

Hi Jules! We are able to convert old reels to new DVDs. We can convert all sizes and formats. For more information, you can view southtree.com/film

Southtree 1.  from  Merchant  replied on  Nov 27, 2012

1 - 10 of 14 questions

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