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STAR Eco Station - Robertson

$8 for Exotic Wildlife Rescue Public Tour Admission for Two at STAR Eco Station ($16 Value)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person, may buy 1 additional as gift. Limit 1 per visit. Tours subject to availability, check www.ecostation.org for public tour hours and last-minute closures.
  • See the rules that apply to all deals.

Questions and Answers 8 questions

Q:

Can I use 2 groupon tickets as the same time to bring my family of 4?

Deepa  asked on  Jan 21, 2013

A:

Hi Deepa. No, you are not able to use 2 Groupons in one visit. As it states in the Fine Print section of the deal, there is a limit of 1 voucher per visit. You are welcome to bring a family of 4 and use one voucher to cover two people, and pay regular price for the other two.

Katie C.  from  Merchant  replied on  Jan 21, 2013

Q:

I called to speak with a supervisor (as per your instructions) regarding my question, but only heard recordings; at no time was there an option to speak with an actual person. Is there an extension I should dial?

Valerie G.  asked on  Jan 21, 2013

A:

Hi Valerie. You received a recording because the office is closed today for the holiday. If you call back any other day this week, between 9am-5pm, a supervisor will be glad to discuss with you. Thanks.

Katie C.  from  Merchant  replied on  Jan 21, 2013

Q:

So if I buy 1 Groupon, would it admit my wife, myself, my 2-year 2-month old son & my 9-month old son?

Richard M.  asked on  Jan 21, 2013

A:

Hi Richard. Yes, one Groupon will cover you, your wife, and your two infants (as long as they are 2 or under, and in a stroller). If the two year old is not in a stoller, he will be charged as a child ($6).

Katie C.  from  Merchant  replied on  Jan 21, 2013

Q:

We are raising a guide dog puppy. May we bring her with us?

Valerie G.  asked on  Jan 19, 2013

A:

Hi Valerie. Please give our main office a call at 310-842-8060 and ask for a supervisor. They can provide an answer for you. Thanks!

Katie C.  from  Merchant  replied on  Jan 19, 2013

Q:

Hello, when are the group tours? Alyssa

Alyssa U.  asked on  Jan 19, 2013

A:

Hi Alyssa. This Groupon is not valid for group tours (group tours are private tours for pre-arranged groups of over 20 guests). This voucher is only valid for public tours. Public tours are generally held Fridays 1pm-4pm and Saturdays/Sundays 10am-3pm, every hour on the hour. However, there are certain days when we are closed for special events or animal enclosure maintenance, so please check our website www.ecostation.org before you come, in case of any unexpected closures.

Katie C.  from  Merchant  replied on  Jan 19, 2013

Q:

Do we have to use both tickets on the same day?

TAMARA C.  asked on  Jan 19, 2013

A:

Hi Tamara. Yes, both tickets must be redeemed in the same visit.

Katie C.  from  Merchant  replied on  Jan 19, 2013

Q:

I purchased two tix an hour ago. No matter what I do, I can't print off the coupons. Any ideas?

elaine m.  asked on  Jan 18, 2013

A:

Hi Elaine. If you contact Groupon, they may be able to help you fix the issue with printing your voucher. If not, you are always welcome to show us your voucher on your cell phone in order to redeem.

Katie C.  from  Merchant  replied on  Jan 18, 2013

Q:

I would like to take my husband on this trip, and also my daughter who is under 2. Would she count as 1 admission?

Peggy L.  asked on  Jan 18, 2013

A:

Hi Peggy. Yes, you are welcome to bring your daughter, and any other guests as well. Your Groupon would cover you and your husband. Your daughter would actually be free (we don't charge for children under 2 years old, in strollers). Any other guests that you would bring, would pay our standard public tour pricing.

Katie C.  from  Merchant  replied on  Jan 18, 2013

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