A Chat with Stephens & Associates
What services does your business offer and what makes your business stand out from the competition?
Many other tax offices and “BLOCK” shops are willing to represent you to I.R.S…for a fee, or if you had purchased their ‘Upgrade Package’. We think that’s wrong. We prepared your taxes, so we are partners with you, from your first appointment, for no additional fees. That is our guarantee to you.
What was the inspiration to start or run this business?
To some, taxes are confusing. Every year laws change, deductions vary and new forms are added. How will the Affordable Health Care Act affect my taxes? What paperwork do I need? We take pride in thoroughly explaining your taxes, so you feel confident you paid the right amount and not a dollar more.
What do you love most about your job?
Helping our clients eliminate the unknown and stress associated with filing Federal and State taxes on their own. Answering questions on the Affordable Health Care Act, and its affect on taxes. Helping those that file long form or have a business get the most money they have coming to them.
What is the best reaction you’ve ever gotten from a customer?
We had a client that was so scared of the IRS, on his self-filed forms he chose to intentionally leave out legitimate deductions because of his fear of mistakes & an audit. His refund, $500. After we re-filed, $4835. But more importantly, he told us he “could sleep better knowing it was done right.”