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Sundance Balloons - Innisfil

Hot-Air Balloon Ride for One or Two on a Weekday Morning or Evening or Anytime from Sundance Balloons (Up to 43% Off) 

The Fine Print

  • Expires Aug 31st, 2013.
  • Valid only for option purchased. Reservation required; must reserve by the expiration date on your Groupon. Subject to weather and maintenance; if cancelled, outing will be rescheduled as soon as possible. 3 business day cancellation notice required, or fee up to Groupon price may apply. Must be 10 or older.

Questions and Answers 3 questions

Q:

What is the maximum amount of people on board for each session? If I buy 2 tickets, will we be flying with other people?

conrad c.  asked on  Jun 23, 2013

A:

Hello Conrad, Thank you for your question! In Barrie, we usually fly approximately 10 passengers per flight. This is a great deal to get a few of your friends to take advantage of and to book together!

Barry M.  from  Merchant  replied on  Jun 23, 2013

Q:

Is the "any time" option available for weekends? Also what is the minimum age for the flight? My daughter is 7 years old and she'll love to try it.

Yury  asked on  Jun 19, 2013

A:

Hello Yury, Thank you for your question! Yes! The anytime voucher allows you to book a flight Monday-Sunday morning or evening so it would include weekends! Unfortunately passengers must be at least 10 years of age or older to ride in the balloon.

Barry M.  from  Merchant  replied on  Jun 19, 2013

Q:

Is it true what most of the reviews on tripadvisor is saying? Will you often cancel reservations repeatedly? Will you not offer refunds?

Julie D.  asked on  Jun 19, 2013

A:

Hi Julie, the only time a flight is cancelled is if the weather is not suitable and safe for flying on that particular day! All of the Sundance Balloon pilots are professionally trained, licensed by Transport Canada and participate in ongoing re-currency training. They will fly at every opportunity possible, but only if it safe to do so. Some people complete their flights in on the 1st try, other may take several tries, but we are available 7-days a week - depending on the flight voucher that you purchase. It is also important to know that we maintain an 85% customer satisfaction rating with our Groupon customers, from the many thousands that we fly annually at locations across Canada. If in the event you are not happy, you can always go back to Groupon for a refund on your purchase from them. Lastly, Sundance flies more than 12,000 passengers annually in Canada - we understand that can't keep all of the people happy all of the time...but we sure try hard! We look forward to flying with you soon!

Barry M.  from  Merchant  replied on  Jun 19, 2013

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