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Super Shiny Window & Glass Cleaning

Interior and Exterior Cleaning for 10, 20, or 30 Windows from Super Shiny Window & Glass Cleaning (Up to 52% Off)

The Fine Print

  • Expires 180 days after purchase.
  • Limit 1 per person. May buy multiple additional as gifts. Limit 1 per visit. Must use promotional value in 1 visit. Valid only for ground level glass. Extra fee for French panes, glass with curved edges, second-floor windows, and/or screen removal. Valid only in Lee or Collier counties. Valid for residential and commercial locations.
  • See the rules that apply to all deals.

Questions and Answers 40 questions

Q:

I have mirrored sliding closet doors in my house. Can I include these in my Groupon? If so, do I count each sliding panel as 1 "window"?

Janet H.  asked on  Oct 11, 2012

A:

Yes and Yes!

Alex S.  from  Merchant  replied on  Oct 12, 2012

Q:

Could this Groupon be used for acrylic horizontal sliding windows on a lanai? If so, I understand that each panel would count as 1 window, correct? I have also read that I cannot include windows that require either a pole or a ladder to reach -- so would you not do the 4 stationary acrylic panels above the windows? Or would there be a surcharge for these?

Janet H.  asked on  Oct 11, 2012

A:

We specialize in cleaning Glass, so I would not be comfortable taking an order specifically for Vinyl windows, as we are unable to guarantee the quality of the work. We do high glass all the time, it's just not included in the pricing for the groupon offer.

Alex S.  from  Merchant  replied on  Oct 12, 2012

Q:

How much more for 2nd floor windows on a house or is it included?

Kristin G.  asked on  Oct 11, 2012

A:

It depends on the height, volume and difficulty. Generally you can assume about $1.50 surcharge if it requires a pole or ladder to access. Upstairs interiors are treated the same as ground level.

Alex S.  from  Merchant  replied on  Oct 12, 2012

Q:

Do you clean the removable vinyl windows in a lanai.

Don N.  asked on  Oct 11, 2012

A:

It's not something we normally quote because it is very difficult to clean them. They are flexible, difficult to clean properly and easily stained. We always try our best to clean them , but we do not guarantee service on vinyl windows.

Alex S.  from  Merchant  replied on  Oct 12, 2012

Q:

Hello Alex, 2 questions: 1) Regarding the Frameless Bay Window with Mitred Glass; is this treated as 1 or 3 windows ? Given your definition, i suspect just one, but want to be sure... 2) Regarding screens, i understand these are not included in the cost. But what is the extra cost ? I apologize if above questions were already addressed, Thanks, mike g

Michael G.  asked on  Oct 11, 2012

A:

No problem Mike! Generally each separate pane is considered a single window, as the each need to be cleaned separately (can't run a squeegee across all of them!). Keep in mind that our goal is to build long-term business though, not nickel and dime. In most cases if there is a misunderstanding we will err on the side of the customer and just take care of it. Screen removal and replacement ranges fro, $.50 each to $2 each, depending on rust, locking mechanisms, difficulty and risk of breaking them (if they are old and have not been removed in a very long time).

Alex S.  from  Merchant  replied on  Oct 12, 2012

Q:

how do i schedule the cleaning?

mary e.  asked on  Oct 11, 2012

A:

Hi Mary
When you print your Groupon, it will have the redemption instructions on it.
Print your Groupon by logging in at Groupon.com and going to your My Groupons tab.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you. Thanks!

Kelsey W.  from  Groupon  replied on  Oct 11, 2012

Q:

We live in a 40' coach in an rv resort in Fort Myers. Will this deal work for us. You do need a small ladder to reach our windows (it is a bus style coach).

Isabelle M.  asked on  Oct 11, 2012

A:

There would be small surcharges ($1 or less) for ladder/pole work and for any curved glass, but yes you are welcome to use this deal and receive the full value as a discount. $29 for $60 worth of service, etc...

Alex S.  from  Merchant  replied on  Oct 11, 2012

Q:

What do you consider french panes and how much extra ? Marlene R

Marlene R.  asked on  Oct 11, 2012

A:

If your window or door is broken up into 9 or more rectangles approximately 6-12" tall, that would be considered french panes. We treat that as one window, with a $0.25 charge for each individual rectangular section.

Alex S.  from  Merchant  replied on  Oct 11, 2012

Q:

we have glass doors which are large and extend 3 wide across the condo ...How do you count sliding glass doors

mike m.  asked on  Oct 11, 2012

A:

Each individual framed piece of glass counts as a single window. So those three sliders only count as 3 windows.

Alex S.  from  Merchant  replied on  Oct 11, 2012

Q:

Hello--does your offer included sliding glass doors in the windows count? Also, I have a bay window, frameless, the glass sides are mitered together. Does that count as one window? Many thanks, Ria

m  asked on  Oct 11, 2012

A:

I spoke to you on the phone! You should be all set :)

Alex S.  from  Merchant  replied on  Oct 11, 2012

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