Excellent customer service!!!
If you have trouble redeeming your groupons, simply call Terpen. They are very pleasant and glad to help out.
Customer service is excellent
I had some issues placing the order on their website. I called and JC assisted me over the phone and I was able to complete the order. Great customer service!
Edwardtop reviewerhelpful reviewer
Customer service is phenomenal. Had problems with my Groupon code, called JC, he walked me through. Could not thank him enough. Great product also.
Customer service is so helpful. I will purchase again
JC at Terpen was extremely helpful where Groupon's instructions for redeeming this fall short. He called me after hours just to make sure that I was good to go and now I am! All you need to do is go onto Terpen's website, go to the bottom left on the home page, click Groupon and purchase a $30 gift card (for no charge beyond what you paid Groupon) using your Groupon voucher code. The gift card will be sent to your email, then just apply code at checkout. Being in California, Terpen had to legally rename their CBD products as "hemp", but I assure you they are indeed CBD and are very high quality. Don't let Groupon's hiccup discourage you from giving Terpen a try. Because of their great products, JC and Terpen's customer service, I will definitely be a returning customer. Thanks for your help and for the good stuff!
I’m having trouble with my code