All reviews are from people who have redeemed deals with this merchant.
1 ratings1 reviews
July 23, 2019
Great prices for high quality and trusted products! Someone commented on the added shipping but come on! $8 for shipping something to a very distant part of the US is very reasonable. 100% satisfied with Terpen and with Groupon. Thanks to both companies!
JC at Terpen was extremely helpful where Groupon's instructions for redeeming this fall short. He called me after hours just to make sure that I was good to go and now I am! All you need to do is go onto Terpen's website, go to the bottom left on the home page, click Groupon and purchase a $30 gift card (for no charge beyond what you paid Groupon) using your Groupon voucher code. The gift card will be sent to your email, then just apply code at checkout. Being in California, Terpen had to legally rename their CBD products as "hemp", but I assure you they are indeed CBD and are very high quality. Don't let Groupon's hiccup discourage you from giving Terpen a try. Because of their great products, JC and Terpen's customer service, I will definitely be a returning customer. Thanks for your help and for the good stuff!
Once I finally got through to talk to someone they couldn't have been nicer or more helpful - five stars on the customer service aspect, which is a huge deal. They really need to improve the technical aspects of making the purchase though. Seemed unnecessarily complicated and difficult to redeem the voucher, and their phone system presented its own difficulties. Maybe company growing pains? Like I said, they were very helpful and kind once I talked to someone, but I shouldn't have really NEEDED to talk to someone just to place an order. Haven't received products yet so can't comment on those.
Earned when a user has gotten 2 or more helpful votes
About This Deal
After purchasing this deal, you will need to visit the website listed on your voucher to complete redemption.
Terpen has been a name in the production of oils, extracts, beverages, cosmetics, sports supplements, nutraceuticals, phytoceuticals, pharmaceuticals, and medical devices, and now produces CBD products.
Shipping not included
Need To Know
Promotional value expires 360 days after purchase. Amount paid never expires.Limit 2 per person, may buy 2 additional as gift(s). May be repurchased every 180 days. Limit 1 per visit. Must use promotional value in 1 visit(s). Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
About Terpen inc
Terpen has made a name for itself producing everything from the manufacturing of items including oils, extracts, beverages, cosmetics, sports supplements, nutraceuticals, phytoceuticals, pharmaceuticals, and medical devices. Now the company is delving into the world of Hemp products.