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The "Black Raven" Pirate Ship - Old City

Interactive Cruise for One Adult or a Family of Four Aboard The "Black Raven" Pirate Ship (Up to 53% Off)

The Fine Print

  • Expires Apr 3rd, 2013.
  • Limit 1 per person, may buy 3 additional as gifts. Limit 1 per visit. Valid only for option purchased. Reservation via Groupon Scheduler required. 24hr cancellation notice required or fee of up to 25% of Groupon price may apply. No-shows may incur a fee up to the price of the Groupon to reschedule. Valid only for tours listed. Not valid for speciality cruises or treasure hunts. Not valid for holidays. Must use promotional value in 1 visit.
  • See the rules that apply to all deals.

Questions and Answers 12 questions

Commonly Asked Questions

Q:

What is the age of a child that this is geared to? We would liek to bring grandchildren and are trying to decide which would like it the best!

Cathy M.  asked on  Nov 2, 2012

A:

Children's tickets are valid for ages 3-12. Have fun!

Brette V.  from  Groupon  replied on  Nov 2, 2012

A:

The show is geared to family with children. The show is not only for children but for adults as well.

The B.  from  Self  replied on  Nov 3, 2012

More Questions and Answers

Q:

How do I print my groupon ? Can I call and set up a day instead of on line?

Pamela H.  asked on  Nov 5, 2012

A:

Pamela, It seems that you have two separate questions. 1. How you print the voucher. 2. If you can call the merchant (us, Black Raven) and set up the reservation. To answer question # 1, please contact Groupon and they will guide how to do this. 2. Please log in on Groupon's Scheduler (reservation program) and make the reservation. You should have received an email advising you how that is done.

The B.  from  Self  replied on  Nov 5, 2012

Q:

I want to purchase for 2 adults and 4 children and we would want a time nearest January 27. Is that an available date and how are the tickets worked out as the special limits one to a person. Tnx

LaVertia K.  asked on  Nov 5, 2012

A:

We have plenty of seats available on the January 27, 4:15 departure. When booking the trip on Groupon's "Scheduler" (reservation program), you need to click on the Fam 5.6 option. If the children is between the age of 3-12, you can buy a Family package. But, since Groupon do not have individual tickets for children, you need to buy the other two tickets direct from us, the pirate ship Black Raven. You may call 904 826 0000 to make that purchase or log in on our web site. The price for the children (3-12) is $19.95 plus 6% sales tax.

The B.  from  Self  replied on  Nov 5, 2012

Q:

Is this adventure wheel chair friendly? And what time is the adult cruise?

Brenda K.  asked on  Nov 5, 2012

A:

There are five steps (no ramp) from the dock and up to the ship. During the off season (Nov - Feb) the family trip departs 4:15 pm each Saturday and Sunday.

The B.  from  Self  replied on  Nov 5, 2012

Q:

I did call this morning. I checked my phone and noticed that I misdialed. So disappointed! Thank you for your help. I do appreciate it.

Kim F.  asked on  Nov 4, 2012

A:

Thank you for letting me know. That saved my staff :-). Hope to see you some other time.

The B.  from  Self  replied on  Nov 4, 2012

Q:

So, I bought the tickets. Of course 'NO AVAILABILITY' for when my family is visiting. How do I get a refund? Not fair you have to purchase BEFORE you can see availability of schedule! I tried calling today as suggested but no one answered or returned my call. Refund?

Kim F.  asked on  Nov 4, 2012

A:

We are sorry for the inconvenience. It is beyond our control (the merchant’s) how Groupon set up the schedule. We cannot control this since it is a third party you are buying from and not direct from the merchant. Groupon guarantees a refund if you cannot use the tickets. We do not what time you tried to call but we are returning all calls that we cannot answer. Did you leave a message?

The B.  from  Self  replied on  Nov 4, 2012

Q:

Ok....so available days and times are only seen after tickets are purchased? What happens if I purchase the tickets and the dates do not coincide with my families visit? Can I get a refund? Why can't we view dated and times before purchasing?

Kim F.  asked on  Nov 4, 2012

A:

This is something that Groupon needs to answer. That is beyond Black Raven's control. Please call us (Black Raven) tomorrow between 10:00 am and 12:00 pm and we try to help you. Do not call after 12:00 pm since we are busy to check in for the 2:15 departure. 904 826 0000

The B.  from  Self  replied on  Nov 4, 2012

Q:

I would like to purchase for3 adults & 1 child.....grandma, mom, dad and grandson. Is this ok under the 'family of 4' purchase? Are the tickets good only for a certain time?

Kim F.  asked on  Nov 4, 2012

A:

A family package is good for two (2) adults and two (2) children age 3 - 12. In your case you would have to buy a family pack and one adult (Club 21+) voucher. You can use the Club 21+ voucher on the family trips. The tickets are valid for certain trips from now until early April. When you log in on Groupon's Scheduler (reservation program), you can see all available trips.

The B.  from  Self  replied on  Nov 4, 2012

Q:

How do I schedule for the adults only cruise??

Teresa L.  asked on  Nov 3, 2012

A:

You should have got an email from Groupon after you placed the order. Follow the instructions step by step in that email. If you have a problem to follow the instructions, please call: 888 664 4482

The B.  from  Self  replied on  Nov 3, 2012

Q:

What is the age of a child that this is geared to? We would liek to bring grandchildren and are trying to decide which would like it the best!

Cathy M.  asked on  Nov 2, 2012

A:

Children's tickets are valid for ages 3-12. Have fun!

Brette V.  from  Groupon  replied on  Nov 2, 2012

A:

The show is geared to family with children. The show is not only for children but for adults as well.

The B.  from  Self  replied on  Nov 3, 2012

Q:

How long does the trip last?

Rebekah G.  asked on  Nov 3, 2012

A:

The trip last approximately 1 hour 30 minutes.

The B.  from  Self  replied on  Nov 3, 2012

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