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The Burns Clean Team

$49 for Green Clean Carpet Cleaning for Three Rooms from The Burns Clean Team ($197 Value)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person, may buy 1 additional as a gift. Limit 1 per visit. Not valid if used services in past 90 days. Appointment required 72hrs in advance; please allow a 2 week window when scheduling. Not valid towards previously scheduled appointments. Must use promotional value in 1 visit. Additional fee will apply to rooms larger than 12x12. Valid within Lexington and Nicholasville; extra $25 fee for travel outside of valid areas.
  • See the rules that apply to all deals.

Questions and Answers 11 questions

Q:

My carpet has been soiled by a dog. Will your chemicals correct the smell?

Rachel H.  asked on  Jun 3, 2013

A:

Rachel, There are some details we will need in order to determine what we can and cannot do in regards to your specific situation. We offer urine removal treatment but that is not included in the groupon advanced green cleaning offer. Cleaning obviously mediates the urine damage to a degree and sometimes to a large degree, but there is a whole chemistry to urine damage and removal that takes a bit to explain. Please give our office a call at 877-763-4789 and we will be glad to help you. Thank you

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

I have one room, a small hallway and some stairs would this count for all of them?

Holly C.  asked on  Jun 2, 2013

A:

Sorry for the delay! Please reach out to the business at (877) 763-4789 to discuss adding stairs and a hallway. The Groupon is intended to be used for carpet cleaning in 3 rooms.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

You can exchange a groupon room of carpet for a set of stairs for $10 because stairs cost more to have done. Without knowing the size of the one room you refer to I cannot say if these would be your three areas. In some homes we have come across 4 rooms in one. Please give us a call and we will try to sort through this question better for you. Thank you 877-763-4789

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

My three areas are 9 x 13, 13 x 18, 13 x 17, plus 15 stairsteps. How much do you estimate this would cost?

Chris C.  asked on  Jun 2, 2013

A:

Very sorry for the delay. For a price quote for the additional services needed, please reach out to The Burns Clean Team at (877) 763-4789. Thanks!

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

The stairs would be able to be exchanged out for an area of groupon room cleaning for $10 because they cost more to clean. The 9 x 13 room would be one room, the 13 by 18 room would be 2 areas, the 13 by 17 would also be 2 areas, they are not what we consider to be slightly oversized. When the owner comes out to do your cleaning it is best to let him measure the areas to be sure your measurements are spot on, he will talk with you about options at that time. Our goal is to earn your business for the future, not take advantage of you. The owner does have some extended discounting that he is offering to groupon customers to make it that much more affordable. Please give our office a call and we can discuss any further questions you may have.

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

I have 1 room 9x17, can you do that instead of 3 rooms?

Tina W.  asked on  Jun 1, 2013

A:

Very sorry we were unable to get an answer for your question. Since there is a limited amount of time left to purchase this Groupon, please reach out to the business directly at (877) 763-4789 so they can best determine if your request can be accommodated.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

Yes, We can do that one room, which is oversized, instead of the three rooms.

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

Do you service the Versailles area? If so, is there an additional charge?

Lorin C.  asked on  Jun 4, 2013

A:

The Groupon is only valid within Lexington and Nicholasville; there is an extra $25 fee for travel outside of valid areas. To be sure you're eligible, please call The Burns Clean Team at (877) 763-4789 and provide your address.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

We do service Versailles, however the groupon does have parameters. You would need to call the office at 877-763-4789 and provide your service address for us to better answer this question.

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

How much additional cost to come to Richmond, KY. Also, if I and a friend in the same subdivision were to both buy the groupon and schedule cleaning on the same day, could we split the additional cost?

Rebecca P.  asked on  Jun 3, 2013

A:

The Groupon will cover homes within Lexington and Nicholasville. There is an extra $25 fee for travel outside of Lexington and Nicholasville. Regarding your request to split the travel fee with your neighbor, it would be best to contact The Burns Clean Team at (877) 763-4789 on an individual basis. Thanks!

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

IT is $25 to come to Richmond, however we would need the address to verify your location and to make sure it qualifies. Please contact our office with your specific location and question. Thank you 877-763-4789

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

Do you come as far away as Shelbyville? I live right off the 1st Shelbyville exit.

Vicky S.  asked on  Jun 3, 2013

A:

The Groupon will cover homes within Lexington and Nicholasville; there is an extra $25 fee for travel outside of Lexington and Nicholasville. To be sure you're eligible, please reach out to The Burns Clean Team at (877) 763-4789 and provide your address.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

On the groupon deal we will service areas that are approx. 20 minutes outside of Lexington, however you would need to call our office and provide your address to know for sure whether or not you fall in that 20 minute range or not.

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

Can this groupon be used for upholstery and scotchguard?

Sandra H.  asked on  Jun 1, 2013

A:

Very sorry for the delay. This Groupon is only valid for carpet cleaning.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

While we can clean your furniture the same day that we are there to clean your floors, we cannot exchange the groupon floor cleaning for furniture.

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

Will they clean furniture?

Jane C.  asked on  Jun 1, 2013

A:

Very sorry for the delay. This Groupon is only valid for carpet cleaning.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

We can clean your furniture for you at the time of the groupon floor cleaning. We obviously would need to examine the furniture first to make sure the fabric is cleanable. If you desire to have furniture cleaned please let us know at the time you book. Thank you

Paul C.  from  Merchant  replied on  Jun 5, 2013

Q:

If I sign up for this today, can I have this cleaned on Friday 6-7/13?

Melody W.  asked on  Jun 4, 2013

A:

Since availability changes frequently, please call the business directly at (877) 763-4789 for the most up-to-date answer.

Brette V.  from  Groupon  replied on  Jun 4, 2013

A:

The groupon says to give at least a minimum of two weeks notice before scheduling your appointment. Our company is in high demand, especially this time of the year so we cannot guarantee anyone a specific date and time until they call to book, at which time we must examine the availability on the schedule. We always do our best to get the client the date they want.

Paul C.  from  Merchant  replied on  Jun 5, 2013

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