A Chat with The Drakken Group
What services does your business offer and what makes your business stand out from the competition?
In most cases we can solve your problem remotely. However we're always glad to offer professional on site service.
What was the inspiration to start or run this business?
I was involved in a local computer club during high school. I enjoyed helping people learn, and explore all the possibilities on the computer. I wanted to continue to build relationships with any one that needs my help.
What do you love most about your job?
I like to meet new people, and develop relationships with my customers. I find something new with every service call, and it's always changing.
What is the best reaction you've ever gotten from a customer?
After I installed Linux on a customer's laptop for staying safe online, they asked if they would ever need me to fix the installation. I responded, in a few years when they stop releasing updates. He said, you're not just about making money, you take care of people.