When owner Nikki Monteiro interviews new stylists hoping to join The Last Tangle Salon and Spa's already extensive roster of specialists, a charming and personable demeanor is only her first requirement. She seeks out applicants who have diversified their talents by studying advanced coloring techniques––a specialty of the salon––as well as those who feel comfortable recreating hairstyles from a customer's photo or homemade macaroni sculpture. She also values creativity and restraint, knowing that clients often ask stylists to create a trendy or traditional look on the fly. And so, she makes certain the salon shelves are stocked with the necessary tools to aid the artistic process, including nourishing balms by ISO and Sojourn.

While upbeat pop music fills the air, clients can let go of outside stresses during rejuvenating spa services. Facials use organic ingredients as well as vitamin- and antioxidant-rich salves to foster smoother, toner skin, while 30-, 60-, and 90-minute massages relax tense shoulder blades to put them back into optimal shrugging shape.