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The Neon Run - Qualcomm Stadium

$22 for 5K Entry to The Neon Run ($44 Value)

The Fine Print

  • Expires Mar 29th, 2013.
  • Limit 1 per person, may buy 19 additional as gifts. Limit 1 per visit. Valid only for option purchased. Reservation required. Pets and strollers not allowed in race. Must use promotional value in 1 visit. Must sign waiver.

Questions and Answers 11 questions

Commonly Asked Questions

Q:

The company Web site says that the next local event in San Diego is April 13 but the Groupon expires March 29. How does that work?

Brian F.  asked on  Jan 12, 2013

A:

Your online registration deadline is March 29th. The event on on April 13th. This is to ensure the correct t-shirt size and other items included can be ordered and available by the event.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

Is there an age minimum?

Brenda D M.  asked on  Jan 12, 2013

A:

There is no age restrictions to participate. However, no strollers are allowed in the race.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

I didn't see an age restriction on this but as there will be beer, is it limited to over 21?

Margaret C.  asked on  Jan 12, 2013

A:

There is no age restrictions to participate. However, no strollers are allowed in the race. Beer is only available to those 21 or older.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

What is the minimum age requirement?

Erika A.  asked on  Jan 12, 2013

A:

There are no age restrictions to participate. However, no strollers are allowed in the race.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

Why does the Groupon expire March 19th but the race is April 13th? Does that mean you must register by March 19th?

Wayne D.  asked on  Jan 12, 2013

A:

Your online registration deadline is March 29th. The event on on April 13th. This is to ensure the correct t-shirt size and other items included can be ordered and available by the event. After you purchase your Groupon, you will receive instructions directing you to The Neon Run online event registration website. Every participant must register on the event website by March 29, 2013.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

If buy this does it automatically register me into the system with host of the run?

Adriana S.  asked on  Jan 12, 2013

A:

Once you purchase the Groupon, your Groupon voucher will have the redemption instructions. You will be required to register on The Neon Run registration website and will be asked for your Groupon code as part of the registration process.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

I purchased this Groupon but it isn't showing up in my groupons area. I am a first time buyer and I completed the transaction. My card information was even saved to my account details but it is not showing up. Why is that?

Erin A.  asked on  Jan 12, 2013

A:

We apologize to those who are having difficulty purchasing this offer. We are aware of the issue and it should be corrected shortly.

Amy G.  from  Merchant  replied on  Jan 13, 2013

A:

Please email me the name you purchased your Groupon under and I will look up your transaction for you. agloyd@groupon.com

Amy G.  from  Merchant  replied on  Jan 13, 2013

More Questions and Answers

Q:

I purchased this Groupon but it isn't showing up in my groupons area. I am a first time buyer and I completed the transaction. My card information was even saved to my account details but it is not showing up. Why is that?

Erin A.  asked on  Jan 12, 2013

A:

We apologize to those who are having difficulty purchasing this offer. We are aware of the issue and it should be corrected shortly.

Amy G.  from  Merchant  replied on  Jan 13, 2013

A:

Please email me the name you purchased your Groupon under and I will look up your transaction for you. agloyd@groupon.com

Amy G.  from  Merchant  replied on  Jan 13, 2013

Q:

I tried to buy this groupon as a gift for my friends and it is not showing up in the box! Why isn't it working?

Adriana S.  asked on  Jan 13, 2013

A:

I have escalated your question and your question will be answered shortly. Thank you.

Amy G.  from  Merchant  replied on  Jan 13, 2013

Q:

I don't understand the expiration date. It expires on March 29, but the run isn't until April 13th. How does this work? Also, is there a refund if the run is cancelled? We have recently been burned by two local 5Ks that were cancelled due to lack of participants and we were never refunded our money (which means we were out almost $200). Thank you for answering both my questions. Have a good day.

Shannon S.  asked on  Jan 12, 2013

A:

Your online registration deadline is March 29th. The event on on April 13th. This is to ensure the correct t-shirt size and other items included can be ordered and available by the event. Groupon issues refunds from Groupon purchases if an event is cancelled and not rescheduled.

Amy G.  from  Merchant  replied on  Jan 13, 2013

Q:

Why isn't my groupon showing up for this event? I purchased it and it automatically goes away.

Leyda S.  asked on  Jan 13, 2013

A:

Please email me the name you purchased your Groupon under and I will look up your transaction for you. agloyd@groupon.com

Amy G.  from  Merchant  replied on  Jan 13, 2013

Q:

What is the minimum age requirement?

Erika A.  asked on  Jan 12, 2013

A:

There are no age restrictions to participate. However, no strollers are allowed in the race.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

Why does the Groupon expire March 19th but the race is April 13th? Does that mean you must register by March 19th?

Wayne D.  asked on  Jan 12, 2013

A:

Your online registration deadline is March 29th. The event on on April 13th. This is to ensure the correct t-shirt size and other items included can be ordered and available by the event. After you purchase your Groupon, you will receive instructions directing you to The Neon Run online event registration website. Every participant must register on the event website by March 29, 2013.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

I accidently bought two meaning to buy one of those as a gift. What should I do about this? Should I still have both of us register for the race still and do the same thing for my friend that is coming with me? Please let me know.

Elise Z.  asked on  Jan 12, 2013

A:

Each participant is required to register on The Neon Run registration website. Just give one of the two Groupons you purchased to your friend.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

Is there an age minimum?

Brenda D M.  asked on  Jan 12, 2013

A:

There is no age restrictions to participate. However, no strollers are allowed in the race.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

If buy this does it automatically register me into the system with host of the run?

Adriana S.  asked on  Jan 12, 2013

A:

Once you purchase the Groupon, your Groupon voucher will have the redemption instructions. You will be required to register on The Neon Run registration website and will be asked for your Groupon code as part of the registration process.

Amy G.  from  Merchant  replied on  Jan 12, 2013

Q:

I didn't see an age restriction on this but as there will be beer, is it limited to over 21?

Margaret C.  asked on  Jan 12, 2013

A:

There is no age restrictions to participate. However, no strollers are allowed in the race. Beer is only available to those 21 or older.

Amy G.  from  Merchant  replied on  Jan 12, 2013

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