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ThoroughClean LLC

$49 for Carpet Cleaning for Up to Five Rooms and One Hallway from ThoroughClean LLC ($120 Value)

The Fine Print

  • Expires Jun 5th, 2013.
  • Limit 2 per person, may buy multiple as gifts. Limit 1 per visit. Appointment required. 24hour cancellation notice requested. Valid for up to 250 square feet per room. Not valid on stairs or for moving furniture. Additional square footage counts as an extra room. Valid only for listed service areas. Not valid with other offers. Must use promotional value in 1 visit.
  • See the rules that apply to all deals.

Questions and Answers 12 questions

Commonly Asked Questions

Q:

If I wanted to have my stairs also cleaned, what would the addition cost be?

Ghada C.  asked on  Dec 31, 2012

A:

Stairs can be cleaned at an additional cost of $2 per step and $5 per landing. A typical staircase contains 13 steps and would total an added cost of $26.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

More Questions and Answers

Q:

I have a oriental rug in my living room that pretty much covers my entire living room carpet. Is this an extra expense to clean because they would in fact be cleaning the rug and not the actual carpet underneath.

Samantha J.  asked on  Jan 3, 2013

A:

No. As long as you are requesting only the oriental rug to be cleaned, then it will be included in the count for the square footage. If you would like the carpet underneath to be cłeaned as well there would bean extra charge. As a disclaimer, if this is a true oriental rug then we are not responsible for any damage done while cleaning. There has never been an issue before, however due to the cost of the piece we claim no liability.

Doyal C.  from  Merchant  replied on  Jan 4, 2013

Q:

Is this just a light steam cleaning or are the carpets scrubbed? Is the pet treatment included or extra? How long do the carpets take to dry afterward? Thank you!

Ashley R.  asked on  Jan 3, 2013

A:

The carpets are steam cleaned, not scrubbed. However they can be scrubbed at an additional cost. Pet treatment is an enzyme treatment which is $35 for the first room and $10 per additional room. The carpets will be dried within 3-4 hours.

Doyal C.  from  Merchant  replied on  Jan 4, 2013

Q:

I would lie to buy one for a gift, however the address s right on the Hampton/export news line, would you do that? 2nd, it consists of 3 bedrooms, a hallway and a set of stairs, could I se the groupon for that configuration?

Gabriela P.  asked on  Jan 1, 2013

A:

If the homes adress is under Hampton then yes but if the adress is in Newport News then unfortunately we could not

Doyal C.  from  Merchant  replied on  Jan 2, 2013

Q:

How do you repair carpet that has slightly pulled away from the entrance way of a room and what is the cost?

Barbara L.  asked on  Jan 2, 2013

A:

There are a few ways to fix your problem . The most common way is to put a small patch in. How ever some time we can power stretch the carpet and get enuph out of it to fix your problem. Cost for something like this ranges from $75 to $120

Doyal C.  from  Merchant  replied on  Jan 2, 2013

Q:

I live on the 7th floor of the Chamberlin at Ft. Monroe. Can you clean carpets at this level?

Sharon J.  asked on  Jan 1, 2013

A:

Unfortunately, we are unable to service above the third story. Our equipment is truck mounted and the hoses will not reach nor the suction be effective at that level.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

Q:

Do you clean furniture, what are the prices for sofa, chair , love seat, ottoman?

Leanne R.  asked on  Jan 1, 2013

A:

Our company does offer cleaning for furniture. The prices for the pieces you requested are: Sofa $75 Loveseat $65 Chair $55 Ottoman $45

Doyal C.  from  Merchant  replied on  Jan 1, 2013

Q:

What do you use to remove "dog" urine? What is the success rate? Thank you, Eileen

EILEEN M.  asked on  Dec 31, 2012

A:

In order to remove pet urine, an enzyme treatment is used. This treatment works as a disinfectant and is very successful in removing the odor. To remove the stain, a urine stain remover is used that is non harmful to owner, pet, or carpet. This stain remover is 80-90% effective.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

Q:

If I wanted to have my stairs also cleaned, what would the addition cost be?

Ghada C.  asked on  Dec 31, 2012

A:

Stairs can be cleaned at an additional cost of $2 per step and $5 per landing. A typical staircase contains 13 steps and would total an added cost of $26.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

Q:

I want to make sure we're covered in the service area... we're in Norfolk.

Sandra F.  asked on  Jan 1, 2013

A:

Yes. We service Virginia Beach, Norfolk, Suffolk, Hampton, and Chesapeake.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

Q:

The 'listed service areas' link takes me to a new deal for the Admirals hockey team, nothing about the listed service area. I'm in Mathews on the border to Gloucester, is that area covered?

Mark M.  asked on  Jan 1, 2013

A:

We service Virginia Beach, Norfolk, Suffolk, Hampton, and Chesapeake. If you are located within these areas we are happy to provide this service for you.

Doyal C.  from  Merchant  replied on  Jan 1, 2013

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