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Totally Clean

Upholstery Cleaning for a Chair and Sofa or Three Rooms of Carpet Cleaning from Totally Clean (Up to 57% Off)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person, may buy 1 additional as a gift. Limit 1 per visit. Valid only for option purchased. Appointment required. New clients only. Upholstery cleaning valid for sofa up to 6ft. Carpet cleaning for up to 3 rooms, 200 sq ft each. Valid in Dane and Jefferson Counties. Extra fee for back detachable or throw pillows, and carpeted stairs. 48hr cancellation notice or fee up to Groupon price may apply at appointment.
  • See the rules that apply to all deals.

Questions and Answers 8 questions

Q:

We have carpets that were dirty when we moved into the house. We attempted using at-home carpet cleaner, which helped some but did not alleviate the problem. How successful are you at removing old/set in stains and/or dealing with high traffic areas?

Julie M.  asked on  May 14, 2013

A:

We are experts in spot removal... the regular cleaning which is included with the groupon a basic treatment. We also offer additional removers, solvents, chemicals... that can be used for specific spotting issues (ie heavy traffic, pet spots, major liquid spills & set in stains) These treatments are an additional cost and can be quoted with your technician the day of service... price depends on how much is needed.

Rich T.  from  Merchant  replied on  May 14, 2013

A:

In Addition... You may have permanent damage in which case you may be getting a "wick effect" where your spots are re-surfacing...? in that case the backing and/or padding may be penetrated by the stain and will create a re-surfacing spot until the backing is fully cleaned and padding sometimes needs a replacement... or the last alternative is replacing the carpet completely... Let me know if you have further questions

Rich T.  from  Merchant  replied on  May 14, 2013

Q:

I live in Madison. I have a L-shaped sectional sofa measuring 16' in total linear length (i.e. as if the L shape were straightened out to become one long sofa). It also has seven (7) removable back cushions, four (4) removable seat cushions, and four (4) small throw pillows (each measuring 1.5' square). Does your Groupon apply for this kind of setup? What are the add'l costs for the longer sofa and pillows?

Philip E.  asked on  May 14, 2013

A:

MAKE SURE YOUR UPHOLSTERY IS STEAM CLEANABLE FIRST... THEN... This does NOT fully cover the whole of what you have... It would ONLY cover a Sofa piece (up to 6ft) + corner or chair piece (up to 3ft). Any additional piece is priced as such... ADD Sofa (up to 6ft) @ $100, Loveseat or Chaise Lounge for $75, Chair @ $50. Seat cushions are included...so youR BACK detachable cushions run $7per pillow... the smaller throw pillows will run $3-5per pillow. CALL ME WITH ANY MORE QUESTIONS!! 262-691-5010 OR 608-255-0255

Rich T.  from  Merchant  replied on  May 14, 2013

Q:

Do you service Mount Horeb, Wisconsin (20 Miles west of Madison) and Mazomanie, WI (25 Miles west of Madison) for carpet and upholstery cleaning?. Do you offer a regular bi-weekly or monthly house cleaning service? Thanks. Lynn .

Lynn F.  asked on  May 13, 2013

A:

We do service the mount horeb area for "carpet, upholstery & air duct cleaning services" Call us to schedule right away... we are getting very booked!! We are NOT offering 'MAID SERVICE" in your area

Rich T.  from  Merchant  replied on  May 13, 2013

Q:

I only have two carpeted rooms. May I add the hall as a third room and pay a little extra for the stairs and my 7' sofa?

Joseph W.  asked on  May 13, 2013

A:

As long as the 2 rooms you have are both under 200sqft each... you can add the hall just like it would be the other room. It is for any 3 rooms up to 200sqf per room. (no more than 3 areas... and no more than 200sqft in each room) Steps would be additional at $3per step & $6per any landing/if any Sofa can also be added to the job. Call to schedule 262-691-5010

Rich T.  from  Merchant  replied on  May 13, 2013

Q:

The details state that it is for Dane and Jefferson county only. What about Colombia? I live in Portage.

Lynn B.  asked on  May 13, 2013

A:

The groupon is NOT offered in Columbia County. If you are right over the border we can sometimes accomidate you with an additional travel fee... but again this groupon would NOT qualify in that situation. So if you are pretty close to the border of Jefferson or Dane counties... call our office and I can look up your city to see what we could do as an alternative to your situation. (262-691-5010)

Rich T.  from  Merchant  replied on  May 13, 2013

Q:

For carpet cleaning, do we have to move the furniture out of the room or will they move and work around it?

Teresa A.  asked on  May 12, 2013

A:

You can move as much stuff out of the rooms as you can before we come... anything left in the room we will be going right around it. We DO NOT do moving on any LARGE item (ie Bed, Dresser, China cabinet, bookshelf, entertainment center, etc) If you need help with smaller items*** your tech can move and prop up to 3 pieces TOTAL per household. (AGAIN ONLY 3PC MOVED AND THEY MUST BE SMALL ENOUGH TO BE PUT UP/YOUR TECH WILL LET YOU KNOW THE DAY WE COME) MORE THAN 3 SMALL PIECES MOVED IS $10 PER ROOM TO HELP YOU MOVE MORE SMALL ITEMS... SMALL ITEMS ONLY! Otherwise just move what you can out... and we will just go around whats left!! CALL ME IF YOU HAVE MORE QUESTIONS.... 262-691-5010

Rich T.  from  Merchant  replied on  May 13, 2013

Q:

We are moving into a condo that has had a cat. How does this carpet cleaning method work for cat dander? Also, can the ducts be cleaned at the same time and if so, what is rate for that~

Maggie T.  asked on  May 12, 2013

A:

Pet Treatments are additional & are NOT included with the groupon pricing but can be added to service the day we come to clean if needed. (ie Urine, Poop, Throw-up & Pet Odor). The charges for those treatments can vary depending on the situation and how much chemical would be needed. (priced according to how bad it is) As for Vents... this can be done as a "combo" job and do it all at once... but the pricing on that is quite a bit more detailed and would need to talk to you for price specifics since each home is very different and depends greatly on the size of the home and vent system. Please call 262-691-5010 for further assistance with vent quotes

Rich T.  from  Merchant  replied on  May 13, 2013

Q:

Can you clean a microfiber couch?

Kathy H.  asked on  May 12, 2013

A:

Yes we clean microfiber... the groupon is for STEAM CLEANING.... If your tag says you need "dry clean only" we can clean it but that would be more expensive than the regular steam cleanig which is offered on the Groupon (90% of Microfiber can be steam cleaned... only about 10% would need a Dry Clean ONLY solution.... Hope that helps. Call to schedule 262-691-5010

Rich T.  from  Merchant  replied on  May 13, 2013

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