I've used V clean before and had a much better experience overall. This time, the communication was fair at best. I was called the night before as promised...for next day service between 12-4. The next morning, my husband and I moved a lot of furniture and vacuumed thoroughly all areas that were to be cleaned. I then received a phone call just after noon saying that the technician was involved in a multi car accident and would not be coming. I was told that the technician had called his customers to let them know, we did not receive a call. I was then told that they would have to reschedule, that they couldn't find another technician. I was upset by this as my house was in total disarray due to preparation for the carpets to be cleaned. I was then told to give him 20 minutes to see if he can find someone to come out same day. Well, he found someone to come out. The technician did not call 30 minutes out as promised and showed up looking very unprofessional and smelling of possibly cigarette smoke. His pants were completely sagging and I had difficulty understanding the few words that he spoke to me. Carpets were steam cleaned in about an hour and had to dry completely overnight. I will give V clean another chance for carpet cleaning due to my past 2 experiences that were very good.

I feel a man’s pants should be at waist not..... He kept hitting the furnitu

Excellent service, knowledgeable, and helpful!