Kyle Explained the whole system and what was being done... Answered questions before I could even think of them! Thanks Kyle.
This company is a complete scam. I have tried for 6 weeks to have them even return my call for poor work that wasn’t cheap and they did a bad job. They don’t care about customer service. The Groupon is through some type of sell company with no address or names. You’ll never have the same person answer the phone twice as it seems outsourced to India. They will not honor their work. Use someone else
Professional and courteous. Explained thoroughly what the service included. Cleaned HVAC Ducts and Dryer Vent to our satisfaction. Highly recommend This team to anyone who needs their HVAC Ducts cleaned!!
Very easy booking process. Quickly responded with pricing and availability. Was able to book in the same week. Crew arrived on time, gave an "on the way" text and call. Very knowledgeable about all things HVAC and gave me a few tips and considerations for servicing the furnace. They worked very efficiently! I was surprised how much lint came out of the laundry vent - didn't know what safety hazard I had lurking!
Great experience from beginning to end. The guys that came out did a great job. Above and beyond the entire time. They took 15 years of dust out of my house. The air smells cleaner. The furnace blows harder. The dryer drys better. A much needed service. I would highly recommend it.
Kyle and Bart did an incredible job. Not only did they complete the service as promised, they went the extra step, made sure I knew what was going on and even helped me see just how badly my ducts needed cleaning. Everything was done with utmost care and they were very professional. I went with the added deep cleaning because it is only one time every 3 years and deep clean had not been done ever
The Vector Duct Cleaning team led by John came by for a full duct cleaning, plus bathroom vent and dry vent cleaning.
They were efficient, clean, and polite. They called 20 minutes ahead of time and arrived right at the top of the hour at the beginning of the arrival window. They even took their shoes off coming into the home, which I really appreciated. This home hadn't had a cleaning for a long time (at least 7 years!) so it was wayyyy overdue.
John and team was communicative and helpful, showing me photos for before/after, telling me about disconnected ducts and keeping me informed of what they were doing.
I just want to say Andrew and Tom and the Vector Duct Cleaning team is simply amazing! We were talking about how hardworking the team was! It seemed like they were working straight with no breaks! Our favorite part about them besides how nice they were. Was how careful they were around my house and belongings! Making sure the shoe covers were on and off, carefully taping up the floors, carefully putting blankets to block the ladders and on and on. I really appreciated the effort and amount of care like it was their own home.