Duration
12 hours

Languages Available

• Human tour guide - English
• Human tour guide - Spanish

Points of Interest

Stop At: Xcaret
Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
Xcaret is more than just a theme park—it’s an eco-archaeological wonder, a natural paradise, and a celebration of Mexican culture, all in one breathtaking destination. Nestled in the heart of the Mayan jungle, surrounded by underground rivers, cenotes, and the turquoise waters of the Caribbean Sea, Xcaret offers stunning landscapes where adventure and relaxation come together. Dive into thrilling aquatic activities and explore mystical realms once ruled by Chaac, the Mayan god of water. Swim through underground rivers, unwind on pristine beaches, or soak in natural seawater pools. But Xcaret is more than nature—it’s a vibrant tribute to Mexico’s rich heritage. From colorful traditions to folklore performances, the park brings the country’s past and present to life. Whether you seek adrenaline, cultural immersion, or simply a day in paradise, Xcaret promises an unforgettable experience.
Duration: 12 hours

Additional Information

• Not recommended for travelers with spinal injuries
• Not recommended for travelers with poor cardiovascular health
• Not recommended for pregnant travelers
• Suitable for all physical fitness levels
• All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price
• Children of 4 years old or below will travel for free sitting on lap
• All infants are required to be registered in the booking, otherwise they will not have access to the transportation
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price
• Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price
• All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child
• If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
• Is mandatory to send us your passport screenshoot or a picture, if we do not have we ca not provide the tour, we need the Pasaporte of the lead traveller name
• If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
• We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus
• We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass

Inclusions

• Shows, exhibitions and cultura tours
• Xcaret Mexico spectacular show
• Water activities in the underground river
• Locker and use of snorkeling equipment
• Safety bags to travel the rivers and Life jackets and floating tires
• Access to beach and natural pools and to facilities in the plus area
• 1 buffet lunch (1 beer included ) Beberages unlimited

Exclusions

• Other activities
• Photos and souvenirs

Redemption Instructions
For this tour we have meeting points in Cancún, Playa del Carmen and Tulum, people who are in hotels where we do not provide pick-ups (dowtown hotels and Airbnb´s). Please contact the customer service of the tour operator to check if we can pick you up or if we will offer you a meeting point.

Cancún:
**Marina Puerto Cancún
Blvd. Kukulcan 1, Puerto Juarez, Zona Hotelera, 77500 Cancún, Q.R.
https://goo.gl/maps/pURSCXU6CEMbseeaA

**Wyndham Garden Cancun Downtown
Av Tulum #220-Manzana 14, 4, 77500 Cancún, Q.R.
https://g.page/Cancun-Wyndham?share

Playa del Carmen
**Plaza las Perlas
Av. Constituyentes LB, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R.
https://goo.gl/maps/FDo3U8r2BQsY65mz7

**Plaza Antigua
10 Av. Sur 10, Playacar, 77717 Playa del Carmen, Q.R.
https://goo.gl/maps/eBrsPMzPvX7Uijs68

Tulum
**Aloft Tulum
Av. Coba Manzana 05 Lote 01, 77760 Tulum, Q.R.
https://g.page/alofttulum?share

One our agents will send you a bording pass that you need to print to board your transportation. Please, in case you will go to a meeting point, confirm the location, since you cannot arrive on your own and board the transportation without warning and without having the Boarding Pass that the tour operator will send you.

If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park

The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.

Traveler Pickup Information
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:

Cancun Meeting Point: Marina Puerto Cancun (mall) and Wyndham Garden Cancun Downtown

Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)

Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be at Aloft Tulum (this is the only meeting point available on Tulum area).

The pickup time is set according to your location and start at 7:00 am (in Playa del Carmen, pickups start at 09:00 am), the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.

Voucher Info
Mobile or paper ticket accepted

The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the Cancun Mayan Travel in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon.

This offer is not eligible for promo codes.