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Xel-Ha Park Admission Tickets

Grupo Xcaret
4.3
Select Option:
Cancellation Policy
Up to 24 hours before your scheduled admission.
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X4342XGnataliem
24 days ago
We absolutely loved Xel-Há. The park is stunning, beautifully maintained and feels like a perfect mix of nature and adventure. One of the best things is that almost everything is included — food, drinks, towels and the majority of activities — which makes the day feel relaxed and great value. Any experiences that cost extra are clearly explained, so there are no surprises. There’s so much to do, from swimming and snorkelling to simply relaxing and enjoying the scenery. It’s incredibly well organised and easy to spend a full day there without feeling rushed. I would highly recommend Xel-Há for both families and couples. It’s a memorable experience and somewhere we would happily return to.

We have two options: Xel-Há Light (no food only soft drinks included) Xel-Há All-Inclusive (Food, soft drinks and open bar included) Xelha is considered one of the world’s greatest natural parks, it will give you one of the best experiences while you are visiting the Riviera Maya. Your ticket will allow to all your family to discover more than 50 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides. Connect your senses with flora and fauna, see lagoons, caves. Take a guided tour as Treasures of the bay, Mayab traditions, secrets of the jungle, meeting the manatee and flying your kite. Celebrate your birthday! Please note that snacks are not available for purchase, but you can up-grade your ticket.

Duration
6 hours - 8 hours

Languages Available

  • Human tour guide - English
  • Human tour guide - Spanish

Points of Interest


Stop At: Xel-Ha Park by Xcaret
Puerto Juarez Federal Highway, Km 240, Solidaridad, Quintana Roo
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
Duration: Not Available

Additional Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Suitable for all physical fitness levels
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes
  • In the event of a no-show, tickets are non-refundable but can be used on another day.
  • Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.
Inclusions
  • Restrooms, changing rooms and showers
  • Lounge chairs, hammocks and rest areas
  • Access to Children's Playground
  • The Light option includes unlimited ice, soft drinks and mineral water at our refreshing stations
  • Guided tours at no cost
  • Use of lockers and a towel
  • Unlimited snorkeling with equipment included as mask, fins and life jacket.
  • Life jackets, inner tubes and bicycles in designated areas
  • The All-Inclusive option includes breakfast, buffet lunch and domestic open bar.

Exclusions
  • Souvenir photos (available to purchase)
  • Hotel pickup and drop-off
  • Photos
  • The Light option does not include food and alcoholic beverages. Up-grade available at the park.
  • Other activities you can do at the park, like Adrenalina, Seatrek, Discovery and Spa, at cost extra.

Redemption Instructions
Head straight to the park to redeem your purchase.
You can get to the park by using the local transportation system "Colectivo", ADO busses or by taxi.
- Cancún is 1.30 hours away
- Playa del Carmen is 40 min away
- Tulum is 25 min away
At the ticket office present your printed or digital voucher, photo ID and the credit card you used to make the purchase to receive a wristband to enter the park.
Interactive map of the park https://maps.xcaret.com/xh/en

Voucher Info
Mobile or paper ticket accepted

The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the Grupo Xcaret in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon.

This offer is not eligible for promo codes.

Need To Know Info

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Learn about Strike-Through Pricing and Savings

Frequently Asked Questions

Customer Reviews

4.3
based on Groupon 971 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
X4342XGnataliem
We absolutely loved Xel-Há. The park is stunning, beautifully maintained and feels like a perfect mix of nature and adventure. One of the best things is that almost everything is included — food, drinks, towels and the majority of activities — which makes the day feel relaxed and great value. Any experiences that cost extra are clearly explained, so there are no surprises. There’s so much to do, from swimming and snorkelling to simply relaxing and enjoying the scenery. It’s incredibly well organised and easy to spend a full day there without feeling rushed. I would highly recommend Xel-Há for both families and couples. It’s a memorable experience and somewhere we would happily return to.
Y9066ZOjunew
Nice park but a lot of walking. A bit overpriced for what is there. My great grandson enjoyed his time with the dolphins but that was an extra charge. Go th Jungle Place instead, more bang for your buck
637izabelb
The park is beautiful but we had a serious problem with a charge on the card, put an extra zero at the end of the value, credit card by approximation, in the spa service on site, only saw when the notification came in my cell phone. I immediately informed the person who charged, who saw the question and said that I would return at the same time. 3 days later, I looked at the invoice of the card and there was no refund, because of this I opened a call at the SAC of the park, 50 days later, they followed without refunding the wrong amount and stopped answering my and mail. Something I've never been through... A park that size... with that structure... very disappointing.
Robert H
Second time on México and first time at xelha and is Just amazing, whole nature is amazing. Nice food and drink! We will back soon
MrZeeLee
Xel-Ha is by far the most relaxing of Xcaret parks and it gives you the most freedom. Just spent 4 nights at hotel Xcaret Arte and this park was included. It was our favorite of the ones that we visited, and we visited them all except Xenses. It’s basically a water themed park where you can get in the water and interact with sea animals or you can just lounge and float or snorkel through the mangroves, float down a natural lazy river, cliff dive, ride the tallest slide in the Riviera Maya, and more. There are also restaurants and areas for kids. The highlight of my day was swimming with manatees, which was a bucket list item for me. It was a beautiful experience, and I really will cherish it. I also rode the giant lighthouse slide, which is the tallest slide in the Riviera Maya. It was really fun, although the end was quite a surprise and felt like I got thrown into a washing machine. My favorite part of the day was floating down the natural lazy river and I honestly loved it. The water was crystal clear and the temperature was 80° and I will remember it forever. This place is truly awesome and it’s great for families or couples. I plan to be back in the future.

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