Key West Rum and Reggae: Reef Snorkel Adventure and Sunset Sail

The crew was very helpful, especially to those who were not experienced. They were focused on safety and also making sure everyone had a good time.. The snorkeling was good and was able to see a variety of fish and also the colors of the coral

Good trip, but sail was not raised. Cap't said too much wind...(Saw many sailing) it was a 6' jump into the ocean, and a nerve wracking return to the boat via metal stairs being pounded w waves and no assistance. Good rum punch, efficient crew, not much variety or color at reef.

We, my wife and I, went on the evening snorkeling tour with our 15-year-old son on 29.08.25. We’ll divide the trip into two parts: 1. Snorkeling 2. Sunset Sailing The snorkeling would get 0 out of 5 stars from us. The skipper, whom we actually found rather arrogant, did (we assume) not take us to the spot shown in the promotional photos. We were about 1.5–2 nautical miles away from the tower that is shown. There was no reef or anything similar to see (we’ve snorkeled before in Maui and at the Great Barrier Reef, so we can judge quite well what’s possible) – a total disappointment and not worth the money. Apart from a few fish right at the boat, there was nothing to see. Altogether, the group was able to spend a maximum of 25 minutes in the water. The equipment was OK, but there were no prescription snorkel masks (my wife wears glasses). Other providers do offer this. Now to point 2) Sunset Sailing: The entire time we went under motor, the sails were put up about two-thirds just for show (I’m a sailor myself), but that was still fine. Right after the swim (as I said, there was no reef or coral to see), the bar opened and there was rum punch, wine, and beer in abundance – really more than enough and all the way until docking at the pier. The rest of the crew was super friendly and helpful – big compliments for that. We also had a truly beautiful sunset and were able to take excellent pictures. The promised 3 hours were very well kept. The 3 stars we’re giving are for the crew and the sunset sailing, but definitely not for the snorkeling, which we felt was a fake.

Captain Bill and his crew rock!! They were informative, attentive and entertaining! If you haven't seen Jackson's speech on snorkeling you're missing out!! We loved it guys, thank you ❤️

Our trip started off so wonderful. We were running a little late and couldn’t find the meeting point. One of the staff gave us a friendly call to make sure we were coming and directed us to the destination. The crew members were very nice! Such a sweet group of young ladies! We had a really great time until our trip was soured at the end of snorkeling. The instructions we received were to not stand/touch the coral and to swim in front of the boat. Unfortunately, A few passengers had snorkeled too far from the boat. It seemed to be a genuine mistake. In response, Captain Steve screamed at them as they made their way back to the boat. He then yelled directly in the passenger’s face and once he learned they didn’t speak English made comments such as “How do you come to America and not speak English” and “you can do that stuff in Germany but not America.” I then heard him mocking the individuals. The interaction was very unprofessional and unkind. It was really an unfortunate scene to witness. I understand Captain Steve may have been frustrated due to the possibility of them being injured but that’s no excuse for that type of behavior. It really was such a beautiful experience until the yelling. Key West is such a big tourist attraction to everyone in the world. Maybe some suggestions would be to make sure all passengers fully understand the directions in their language, a crew member serves as a guide in the water to make sure people stay within bounds, or that a crew member is attentive to those swimming.