Make the best use of your vacation time by not wasting it at the airport or in a shared shuttle that makes various stops before you get to your hotel.
A Mercedes Benz Car will be waiting for you when you arrive at the Cancun International Airport.
Our Concierge Service ® representative will meet you at the main exit with a sign with your name and assist you with your luggage.
Your personal chauffeur will greet you with a cold bottle of water, refreshing towel and a fresh rose for our lady passengers.
Pricing is per vehicle, including up to 3 passengers.
Our Mercedes Benz fleet is available 24 hours a day, 365 days a year.

Additional Information

• Confirmation will be received at time of booking
• Not wheelchair accessible
• Service animals allowed
• It is important that you bypass time share solicitors standing outside the customs/baggage claim area and proceed without delay to exit, our uniformed personnel will be waiting for you holding a banner with your name on it.
• Please note, If you choose round-trip option the amenities are only for the arrival.
• Car accommodates up to 3 passengers: 3 standard-size bags and 3 carry-on bags are allowed per vehicle.
• Partial cancellation is not available for roundtrip transfers.
• Infant car seats are the traveler’s responsibility; children must be seated in a size-appropriate safety restraint, per local law.
• Additional and overweight baggage (such as surfboards, bicycles, etc.) is subject to space availability and may incur an extra surcharge, which is payable to your driver at the time of service.
• Please provide “Arrival” or “Departure” details during the booking process: date/time/airline/flight number/hotel.
• If you book the incorrect hotel zone, you are responsible to pay the difference in Cancun International Airport
• It is your responsibility to contact us directly if you miss your flight or have a change in your flight plans - please do so immediately so that we can arrange for your pick-up (the Gray Line contact phone number will appear on your voucher)
• * Cancellation Policies: Cancellations must be made at least 48 hours prior the date of transportation, after this time a 100% of price will be charged. Refunds will not be issued for unused or partially used services
• Most travelers can participate
• This is a private tour/activity. Only your group will participate

• Private non-stop service aboard a Mercedes Benz Car
• A cold bottle of water and fresh cool, cotton towel upon arrival
• A rose for our lady passengers
• Access to free international cell phone service upon
• Bilingual professional chauffer
• Personalized Concierge Service ® and baggage handling at the airport

• Gratuities
• Hotel-to-hotel transfers (transfer must start or end at the airport)

• Hotel Zone, Cancún, Quintana Roo, Mexico - Zone 1: Cancun Hotel or Downtown Cancun Zone
• Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico - Zone 2: Puerto Juarez - Isla Mujeres Pier Zone
• Puerto Morelos, Quintana Roo, Mexico - Zone 3: Puerto Morelos Hotel Zone
• Playa del Carmen, Quintana Roo, Mexico - Zone 4: Playa del Carmen Hotel Zone
• Puerto Aventuras, Quintana Roo, Mexico - Zone 5: Puerto Aventuras Hotel Zone
• Tulum, Quintana Roo, Mexico - Zone 6: Tulum Akumal Hotel Zone