Alcatraz Inside Access Ferry and Audio Tour with Night Option

Must See - Alcatraz tours / Muir Woods and Sausalito tours
4.1
Select Option:
M7555ECarthurm
2 days ago
We thought we were booking the cheapest option and paid $170 for2 tickets . This was fine until we got to the wharf and found there was a seniors ticket for $42 and the adult ticket was way cheaper than what we paid. People at the ticket office said….. ALWAYS buy at the gate because there’s ALWAYS room and there are never only 2 tickets left like they say. Lesson learned.

Explore Alcatraz Island like never before with this exclusive package that includes official admission and round-trip ferry tickets. Accompanied by a unique companion audio guide, your journey unfolds with captivating narratives about the island’s history, hidden gardens, and powerful stories of resistance. From the moment you board the ferry at Pier 33 to your return, enjoy immersive storytelling that enhances the official Cellhouse audio tour. This experience reveals insights often missed, providing a deeper understanding of transformation within this historic site. At checkout, you can select the Alcatraz Night Tour option, which includes evening ferry service, guided introductions by park rangers, and access to areas not open during the day. With fewer visitors and special programs, the night tour offers a more intimate and immersive experience of the island. Night option is not available Sundays and Mondays. This is a self-guided tour with an exclusive audio companion guide.

Departure Point

  • Please go to Pier 33 (Alcatraz Landing) approximately 30 minutes before your departure time. Boarding will begin 15 minutes prior. Make sure you have the QR codes that will be sent the day before and go directly to the boarding line (not the ticket line).
Return Details
  • Please go to Pier 33 (Alcatraz Landing) approximately 30 minutes before your departure time. Boarding will begin 15 minutes prior. Make sure you have the QR codes that will be sent the day before and go directly to the boarding line (not the ticket line).
Duration2 hours - 4 hoursLanguages Available
  • Audio guide - German
  • Audio guide - Russian
  • Audio guide - Korean
  • Audio guide - Portuguese
  • Audio guide - Mandarin
  • Audio guide - Japanese
  • Audio guide - English
  • Audio guide - Italian
  • Audio guide - French
  • Audio guide - Dutch
  • Audio guide - Spanish

Points of Interest

Stop At: Alcatraz IslandSan Francisco, CaliforniaVisit San Francisco’s most legendary landmark with included ferry and admission to Alcatraz Island. Explore the prison that once held Al Capone and Machine Gun Kelly, take in sweeping Bay views, and walk through historic buildings, gardens, and ruins. Your visit includes the official Cellhouse audio tour and an exclusive companion audio guide that reveals hidden stories from the moment you board the ferry to your return.Duration: Not Available

Additional Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels
Inclusions
  • Immersive audio tour from start to finish
  • Official Alcatraz admission
  • Official Alcatraz Cellhouse audio tour
  • Round-trip ferry tickets to Alcatraz Island
Exclusions
  • Food & Drink
  • Live Tour Guide
Redemption InstructionsYou will receive your Alcatraz ticket by email before your tour along with a link for the companion audio guideBring headphones and a fully charged smartphonePlease arrive at Pier 33 (Alcatraz Landing) at least 30 minutes before the departure time and proceed directly to the boarding line with the QR codes that will be sent to you the day before.Voucher InfoMobile or paper ticket accepted

The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the Must See - Alcatraz tours / Muir Woods and Sausalito tours in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon. This offer is not eligible for promo codes.

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Customer Reviews

4.1
based on Groupon 111 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
M7555ECarthurm
We thought we were booking the cheapest option and paid $170 for2 tickets . This was fine until we got to the wharf and found there was a seniors ticket for $42 and the adult ticket was way cheaper than what we paid. People at the ticket office said….. ALWAYS buy at the gate because there’s ALWAYS room and there are never only 2 tickets left like they say. Lesson learned.
Nicholas_T
The tour itself was wonderful. Very interesting and fun, and super cool to walk through the old prison. The booking experience, however, was not great. After booking, I got a "voucher" emailed to me. The voucher clearly stated, "This is not your entry ticket. Your ticket and link to the audio tour will be emailed to you 24 hours before the tour." Hmm, that's kind of cutting it close. Well, 24 hours before the tour, I had received nothing. 20 hours, nothing. 15 hours, nothing. 5 hours, nothing. I was waking up in the middle of the night to check my email. Finally, 2.5 hours before the tour, I called Viator customer support, and they told me that I should have received an email. I didn't. I checked the spam. Nothing. They kept forwarding me an email with the voucher, but telling me it was the tickets. Keep in mind the voucher clearly states, "THIS IS NOT YOUR ENTRY TICKET." So, I'm freaking out. My family and I drove 90 minutes to SF and just hoped for the best, having crazy anxiety the whole time that our day could be a total bust. Thankfully, there was a person at the ticket desk at the dock, and they were able to look up my booking, and they let us on the boat. Then I had anxiety that we wouldn't have access to the audio tour because I never got the link for the audio via email. Luckily, they handed us the audio tour devices and headphones when we got there. Overall, the biggest issue was the phrasing of the confirmation and voucher. Had it said, "present voucher to the ticket booth for entry." I wouldn't have worried. But I was terrified we were going to be turned away. This will likely be my last time using Viator for booking. But for those wondering about Alcatraz? Fantastic tour. Have fun.
Itzel_V
Amazing tour and fun time with the family. Very kid friendly as well. It was pretty cold so dress warm
Amanda M
Really good experience, staff were super friendly, helpful, the tour was very interesting and everything seemed to run really smoothly
Barbara_H
My husband and I thoroughly enjoyed Alcatraz. It is very well done! A few confusing things about directions- you do go to the ticket area. That is where boarding takes place and you don’t need your own headphones and ohone for the audio tour. Very misleading but once there - it was wonderful. There is a lot of walking, you will get your 10,000 steps in, but you can take your time. I did notice there is transport for those that need it. Overall - highly recommend and also recommend the organization to update their information.

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