New York 9/11 Memorial Tour with Optional One World Observatory
ExperienceFirst
4.8
Bryan_R
7 days ago
We had a powerful experience with Sean narrating the actual biographies of people who lost their lives on 911. He made the day come alive again: with the people in the tower, the rescue workers, regular citizens, etc. I couldn't help but but cry as he told of these stories, as Sean is a brilliant storyteller. Thank you, Sean!
This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away. You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower. Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.
Departure Point
- We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Return Details
- You will go to the One World Observatory on your own after the tour. You can spend as long as you like at the top but most people spend about an hour.
Duration
3 hours
Languages Available
- Human tour guide - English
Points of Interest
Stop At: St. Paul's Chapel
209 Broadway, b/t Fulton Street & Vesey Street, New York City, New York
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
Duration: 15 minutes
Stop At: The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center, New York City, New York
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent. PLEASE NOTE: Museum entry is not included in this tour.
Duration: 1 hour
Stop At: One World Observatory
117 West St, One World Trade Center, New York City, New York
Upgrade your experience to take the "Sky Pod" elevator up 1,250 feet to see breathtaking views of Manhattan from the 360-degree observation deck. It spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Duration: 1 hour
Additional Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Comfortable walking shoes are recommended
- Tour is wheelchair accessible
- Please dress appropriately and bring layers in case of cold weather
- One World Observatory entrance is NOT included unless option is selected at time of booking
- Children 5 and under free with paid adult ticket
- Also note, in case you are approached by street booksellers, they are not affiliated with us
- Visit to the meaningful sites of Ground Zero
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC
- A local guide who shares stories about their personal connection to 9/11
- Moment of reflection at the largest man-made waterfalls on the continent
Exclusions
- Gratuities
- 9/11 Museum (upgradable on site depending on availability)
Redemption Instructions
• If you bought the observatory ticket option, your physical tickets will be given to you at check in at the start of the tour.
• We do NOT meet at the 9/11 Memorial. Tour meets Inside the Oculus by L'Arte del Gelato
• The tour concierge will be there 15 minutes before the tour starts wearing an orange hat and holding an orange sign.
• NO REFUNDS WILL BE ISSUED IF YOU MISS YOUR TOUR
• You will go through an airport-style security check, so please be advised that some items are not allowed
Voucher Info
Mobile or paper ticket accepted
The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the ExperienceFirst in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon.
This offer is not eligible for promo codes.
This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away. You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower. Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.
Departure Point
- We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Return Details
- You will go to the One World Observatory on your own after the tour. You can spend as long as you like at the top but most people spend about an hour.
Duration
3 hours
Languages Available
- Human tour guide - English
Points of Interest
Stop At: St. Paul's Chapel
209 Broadway, b/t Fulton Street & Vesey Street, New York City, New York
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
Duration: 15 minutes
Stop At: The National 9/11 Memorial & Museum
180 Greenwich St, World Trade Center, New York City, New York
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent. PLEASE NOTE: Museum entry is not included in this tour.
Duration: 1 hour
Stop At: One World Observatory
117 West St, One World Trade Center, New York City, New York
Upgrade your experience to take the "Sky Pod" elevator up 1,250 feet to see breathtaking views of Manhattan from the 360-degree observation deck. It spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
Duration: 1 hour
Additional Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Comfortable walking shoes are recommended
- Tour is wheelchair accessible
- Please dress appropriately and bring layers in case of cold weather
- One World Observatory entrance is NOT included unless option is selected at time of booking
- Children 5 and under free with paid adult ticket
- Also note, in case you are approached by street booksellers, they are not affiliated with us
- Visit to the meaningful sites of Ground Zero
- Self-guided tour of the lobby of Freedom Tower with the film “Voices”
- Optional upgrade to visit the One World Observatory with the highest panoramic views in NYC
- A local guide who shares stories about their personal connection to 9/11
- Moment of reflection at the largest man-made waterfalls on the continent
Exclusions
- Gratuities
- 9/11 Museum (upgradable on site depending on availability)
Redemption Instructions
• If you bought the observatory ticket option, your physical tickets will be given to you at check in at the start of the tour.
• We do NOT meet at the 9/11 Memorial. Tour meets Inside the Oculus by L'Arte del Gelato
• The tour concierge will be there 15 minutes before the tour starts wearing an orange hat and holding an orange sign.
• NO REFUNDS WILL BE ISSUED IF YOU MISS YOUR TOUR
• You will go through an airport-style security check, so please be advised that some items are not allowed
Voucher Info
Mobile or paper ticket accepted
The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the ExperienceFirst in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon.
This offer is not eligible for promo codes.
Need To Know Info
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Learn about Strike-Through Pricing and SavingsCustomer Reviews
4.8
based on Groupon 639 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Bryan_R
We had a powerful experience with Sean narrating the actual biographies of people who lost their lives on 911. He made the day come alive again: with the people in the tower, the rescue workers, regular citizens, etc. I couldn't help but but cry as he told of these stories, as Sean is a brilliant storyteller. Thank you, Sean!
dovidb2026
My wife and I went on a tour given by Arun who was very nice and knowledgeable on the events of 9/11.
He answered questions on the spot and spoke with passion. We really enjoyed.
LouisL975
This was our third time visiting the 911 Memorial and Museum. Our guide Russell, did an amazing job of explaining what we were seeing and experiencing. We learned several things about that terrible day that we had not heard before. He was very thorough, knowledgeable and made the tour a much better experience for us.
M184XLaliciac
Liz was a great guide! And she was very patient with my very eager 10 yr old! Liz is a native New Yorker and was very knowledgable. Although not the best time of year (super cold!) we highly enjoyed the tour. About a hour spent outside so be prepared for the weather. Very touching stories.
P7067TJnickl
We just got back from an amazing weekend in New York, and one of the highlights was our visit to the new One World Trade Center Observatory. When we purchased our tickets, we were pleasantly surprised to learn they included a 90-minute guided tour.
Paul was our tour guide, and he did an absolutely incredible job. His knowledge, storytelling, and ability to paint a vivid and respectful picture of the events of 9/11 were truly moving. He shared the history in a way that was informative, emotional, and deeply impactful without ever feeling rushed or scripted.
If you are considering this tour, we highly recommend requesting Paul. He made the experience unforgettable and added so much meaning to an already powerful place.