9-Line Waterfall Zipline Experience on the Big Island

The Umauma Experience
4.9
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Cancellation Policy
Up to 24 hours before your scheduled admission.
Alison_P
18 days ago
Guides were very helpful and knowledgeable! Made sure we felt safe and enjoyed our first time on a zip-line. The property is beautiful and would highly recommend.

Soar above stunning Hawaiian rain forest filled with cascading waterfalls and a rambling river on the ultimate zipline adventure. Enjoy a 2-hour, guided course featuring nine exhilarating ziplines: four dual Iines (so you can race a friend) and five single lines. Take in stunning views of the Pacific Ocean and the Big Island as you glide through the sky. Entrance fees and all required equipment are included.

Departure Point

  • Check-In time is 45 minutes prior to tour time.Departure time is 15 minutes before the hour. (Ex. 10:00 am Tour / 9:15am Check-in / Departs 9:45 am)Umauma Falls Zipline Experience Visitor CenterFor directions, call us at the number listed on the voucher
Return Details
  • Check-In time is 45 minutes prior to tour time.Departure time is 15 minutes before the hour. (Ex. 10:00 am Tour / 9:15am Check-in / Departs 9:45 am)Umauma Falls Zipline Experience Visitor CenterFor directions, call us at the number listed on the voucher
Duration2 hours and 30 minutesLanguages Available
  • Human tour guide - English

Additional Information

  • Travelers should have at least a moderate level of physical fitness
  • Children must be accompanied by an adult
  • Must be 4-years-of-age or older to zip
  • Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
  • No refunds will be issued for no-shows or late arrivals
  • Zipping requires closed-toe shoes
  • Not recommended for pregnant women or people with back or neck problems.
  • Involves a small amount of walking on uneven surfaces
  • Weight limits: minimum 35 lbs; maximum 275 lbs
Inclusions
  • Expertise of professional guides
  • 2-Hour Zipline Experience
Exclusions
  • Hotel pick-up and drop off
Redemption InstructionsLocated at: 31-313 Old Mamalahoa Hwy. Hakalau HI 96710Turn toward the mountain on Kauniho Road near mile marker 17 north of Hilo, then left on Old Mamalahoa Hwy. Cross the Umauma River and turn right under the sign "The Umauma Experience" Ages 4 and up. Weight: 35 lbs to 275 lbs.No unaccompanied children under 18 years old. Parent or guardian must remain on-site at all times. Moderate to advanced physical activity, no experience necessary. Expecting mothers and those with serious medical conditions as well as persons with prior back and/or neck injuries are not permitted to participate. Closed toe shoes and knee-length shorts required. All participants/customers are required to sign liability waivers before participating in this activity. Things to Bring/Remember:- Closed Toe Shoes- Camera- Sunglasses- Sunscreen- Have Fun!- Cash for GratuityCheck in time is 45 minutes prior to your tour time.No refunds for cancellation within 24 hours of tour activity.Voucher InfoMobile or paper ticket accepted

The tour identified in this promotion is made available through Viator. Groupon is not affiliated with or sponsored by the The Umauma Experience in connection with this deal. Please contact Groupon customer service for all inquiries related to this offer. Inquiries placed to Viator will be directed back to Groupon. This offer is not eligible for promo codes.

Need To Know Info

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Learn about Strike-Through Pricing and Savings

Customer Reviews

4.9
based on Groupon 1,051 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
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Alison_P
Guides were very helpful and knowledgeable! Made sure we felt safe and enjoyed our first time on a zip-line. The property is beautiful and would highly recommend.
Scott_R
All guides were friendly and very helpful. facilities were very clean. The zip lines were super fun. I plan on returning to do other excursions with this company.
Sa_A
Simple, nice views, try the pineapple soft serve, nice drive, great staff. Kids friendly, not too time consuming
Hollie_M
This was a great experience. They took their time with everyone, they were always checking your equipment to make sure you were safe. This was one thing on our bucket list! How fun to check it off in Hawaii! Great job Everyone for making us feel welcome and ready for a fun time!
tannerw102
A lot of fun for all ages! Me and my wife had a great time, and the staff was great too - would recommend if visiting the Big Island!

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