World Trade Center Tour with 911 Museum & Observatory All Access
New York Tours
4.9
ThomasB_H
11 days ago
The guided tour was terrific. From San Fransico to New York Chris was the best guide we have ever had.
[Best Valued 5-Hour Experience] This is a guided tour of the World Trade Center Complex, covering the events of September 11, 2001, especially the Heroes and Survivors of “Stairwell B". Using large 11" x 17" historical photos of September 11th, this tour chronicles the events of that day, discovering how First Responders saved over half a million lives. Be astonished by the bravery of firefighters and learn how the “Angel of Stairwell B” helped save a team of firefighters including the miracle of the “911 Surfer," who rode down with 88 stories of imploding debris. Concluding inside the Memorial Plaza, marvel at the new designs and structures. This is the definitive tour of September 11, 2001. This Triple Play Package includes Skip-the-Ticket-Line Access into the September 11th Memorial Museum and One World Observatory. All guests must check through security for the museum and observatory. Both venues are self-guided. Please check disclaimer on the availability of venues
Departure Point
- This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
- This tour ends inside the 9/11 Memorial.
- Human tour guide - English
Points of Interest
Stop At: The Oculus50 Church Street, World Trade Center, New York City, New YorkThe experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."Duration: 5 minutesStop At: Brookfield Place230 Vesey Street, Between West Street And North End Avenue, New York City, New YorkThere we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum. Duration: 40 minutesStop At: Winter Garden200 Vesey St, Brookfield Place, New York City, New YorkThe tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.Duration: 45 minutesStop At: World Trade CenterNew York, NY 10006Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.Duration: 15 minutesStop At: The National 9/11 Memorial & Museum180 Greenwich St, World Trade Center, New York City, New YorkConcluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.Duration: 15 minutesStop At: One World Observatory117 West St, One World Trade Center, New York City, New YorkAfter your walking tour, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.Duration: 2 hoursStop At: World Trade CenterNew York, NYFor those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 48-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.Duration: 1 hourAdditional Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Well organized
- This tour is copyrighted
- One World Observatory Ticket
- Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals
- All Fees and Taxes
- 9/11 Museum Ticket
- Gratuities (Welcomed and Appreciated)
[Best Valued 5-Hour Experience] This is a guided tour of the World Trade Center Complex, covering the events of September 11, 2001, especially the Heroes and Survivors of “Stairwell B". Using large 11" x 17" historical photos of September 11th, this tour chronicles the events of that day, discovering how First Responders saved over half a million lives. Be astonished by the bravery of firefighters and learn how the “Angel of Stairwell B” helped save a team of firefighters including the miracle of the “911 Surfer," who rode down with 88 stories of imploding debris. Concluding inside the Memorial Plaza, marvel at the new designs and structures. This is the definitive tour of September 11, 2001. This Triple Play Package includes Skip-the-Ticket-Line Access into the September 11th Memorial Museum and One World Observatory. All guests must check through security for the museum and observatory. Both venues are self-guided. Please check disclaimer on the availability of venues
Departure Point
- This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
- This tour ends inside the 9/11 Memorial.
- Human tour guide - English
Points of Interest
Stop At: The Oculus50 Church Street, World Trade Center, New York City, New YorkThe experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."Duration: 5 minutesStop At: Brookfield Place230 Vesey Street, Between West Street And North End Avenue, New York City, New YorkThere we'll continued to an overlook of the World Trade Center Memorial Plaza. From this vantage, one could see the entire complex which includes One World Trade Center, the Reflecting Pools, and the 911 Museum. Duration: 40 minutesStop At: Winter Garden200 Vesey St, Brookfield Place, New York City, New YorkThe tour proceeds to the World Financial Center. Here you learn about the little known Operation Aegis. The largest rescue by sea in history. Where over 500,000 civilians were evacuated by watercrafts of all sizes.Duration: 45 minutesStop At: World Trade CenterNew York, NY 10006Next we'll visit the reconstructed Winter Gardens, the $60 million 10 story glass pavilion that was devastated during the attacks of September 11th. Next we'll visit the Eleven Tears Memorial, dedicated to the eleven American Express employees lost on that day.Duration: 15 minutesStop At: The National 9/11 Memorial & Museum180 Greenwich St, World Trade Center, New York City, New YorkConcluding at the new World Trade Center complex, your guide will detail its design and construction. The guide will also cover the mystery of the lost gold and silver reserves of Building Four. In addition, you'll learn about the Survivor Tree, its resilience, survival, and rebirth.Duration: 15 minutesStop At: One World Observatory117 West St, One World Trade Center, New York City, New YorkAfter your walking tour, you'll be granted entry into the venue. This museum contains historical artifacts and donated personal items from the World Trade Center attacks. This is a self-guided tour where guests are invited to leisurely explore until closing.Duration: 2 hoursStop At: World Trade CenterNew York, NYFor those who select the One World Observatory Package, you'll take the HyperSpeed Elevators to the Observatory on the 100th floor. During the 48-second elevator ride, you'll watch a timeline transformation of Manhattan. At the Observatory, be astonished by the amazing views of four different states. This is a self-guide experience where guests are invited to enjoy the Observatory until closing.Duration: 1 hourAdditional Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Well organized
- This tour is copyrighted
- One World Observatory Ticket
- Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals
- All Fees and Taxes
- 9/11 Museum Ticket
- Gratuities (Welcomed and Appreciated)
Need To Know Info
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts. Learn about Strike-Through Pricing and SavingsCustomer Reviews
4.9
based on Groupon 159 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
ThomasB_H
The guided tour was terrific. From San Fransico to New York Chris was the best guide we have ever had.
Lynn_L
Our tour guide Dave was fantastic! Very informative, easy to hear and understand with nice large visuals. So glad we took the tour!
N9162QLlindsayr
My best friend and I recently took the World Trade Center tour with the 9/11 Museum & Observatory All-Access experience, and our guide, Benjamin, was exceptional from start to finish. He was incredibly knowledgeable about the facts surrounding 9/11, and because he was living in New York City at the time, he brought a level of authenticity and credibility that you just can’t teach.
Beyond his expertise, Benjamin is warm, personable, and easy to talk to. He consistently checked in with everyone in the group to make sure we were okay, especially given the emotional nature of the day. One of the men on our tour had lost his father—a firefighter—on 9/11, and Benjamin showed him such genuine empathy and compassion. It was truly moving to witness.
Spending the day with Benjamin felt like being guided by someone we had known for years. He created a sense of comfort and connection that made the entire experience even more meaningful.
For a day that is incredibly sad and devastating in American history, I wouldn't have wanted to be led through the tour by anyone else.
Highly, highly recommend booking with him.
Linda_M
It’s all about a tour guide. So much to see and can be overwhelming We had an amazing guide who gave us new info
Victoria_B
Such a must see! The tour was entirely outside walking around the World Trade Center complex. David explained everything in great details showing before, during and now photos. Explaining what happened, the first responders dilemmas and the unfolding of events. Gut wrenching. After his tour we then had access to the museum and One World Observation level . Great museum and the views were spectacular at the top! Highly highly recommend!