Normally I would leave 5 stars for a good appointment…but yesterday soured me on my experience. My first appointment a month ago went relatively well, I only waited for about 10-15 minutes before I was greeted. It seemed to go well, there was a little bit of a feeling of being rushed as I was the last appointment of their day. I had just celebrated my birthday at my first appointment and we chatted and laughed. It seemed like they enjoyed our conversation but always with an eye on the time. When I showed up for my second appointment a month later, I was excited to see them as the first appointment went well with great conversation. That was not the case for them! I was called into the room and immediately felt I was being rushed. Without even a hello first they told me very sternly that I was NOT allowed to purchase this Groupon again and that I would HAVE TO PAY THE FULL PRICE FOR MY NEXT APPOINTMENT in 4-6 weeks! They repeated the full price for any future appointments of $95 until I acknowledged the amount of the full price. Right off the bat! I haven’t even removed my jacket or set my purse down. I did receive a notification from Groupon that encouraged me to “buy it again” so I’m a little confused. They mixed me up with another “cheap Groupon” client and asked me about my pregnancy…I’m not pregnant so I’m wondering if that pregnant person was rude to them and I was being treated as if I were someone else!? Regardless, the interaction left me feeling like a cheap burden as a Groupon client as you have to book in with them weeks in advance (only because they are only there at specific days-not because of popularity or skill) so if you have a bad first experience you are screwed, be mindful of purchasing multiple treatment packages. When I asked where I pay because I wanted to leave a tip for their time…they snapped back that it’s already paid for with the Groupon! I did pay the taxes by debit card last time AND left a tip for my last appointment…I left a 20% tip of the full price, twice, as per Groupon etiquette. I won’t be re-purchasing this deal or any other “cheap Groupon” offered through this spa. It may be a more positive experience for you if you tell them that you wait to tip after your last appointment. The results from the first appointment were good and I’m hoping that I will at least get my money’s worth from the second appointment.

The service was very professional. Ron explained the procedure thoroughly and I was comfortable with it. I will return for another procedure.

He is very good, taking time to make sure all sports are treated.

Very happy of their business! Very professional and I already recommend to my friend about this place. Really recommend to people who is looking for the laser treatment. It’s food price and good service 👍

The place is very comfortable and the service is very professional. I was explained in details the procedure and made aware of the fact that it could be somewhat uncomfortable during the treatment due to the nature of the treatment. I look forward to seeing the results after my second treatment.

The best IPL I’ve had done and by far the best skincare experience I’ve ever had. So knowledgeable on what he does and his passion really shines through. Definitely coming back here again.

Easy to book, good communication, good service.

Appointment went well, everything explained in detail before, during and after. Looking forward to seeing the results in the coming days and week.