Choose Between Two Options
- C$13 for two WaterWalk passes (C$20 value)
- C$35 for a SplashPass, which includes eight WaterWalk sessions (C$80 value)
Staff Size: 11–25 people
Average Duration of Services: 30 minutes or less
Parking: Parking lot
Handicap Accessible: Yes
Recommended Age Group: All ages
Pro Tip: Come early and enjoy all the amazing food options at both the Richmond and Summer Night Market locations.
Most Popular Attraction/Offering: WaterWalk and SplashPass
Q&A with Shawn, Operations Manager
I'm a first-timer. How do you get me ready for the experience?
Although this is a fun activity, some people are claustrophobic and choose to come out early. If that happens to you, just make an "X" with your arms and we will take you out of the ball as soon as possible. To keep our guests safe, we check the zipper on each ball every every single day. We also sanitize the interiors before every single WaterWalk.
As the old adage says, "Stuff happens." What training do you and your staff have to stay ahead of the unexpected?
We always have a staff member in the pool at all times to watch the balls and the people inside them. If someone seems uncomfortable in the ball we will approach them and see if they are okay and react accordingly.
Is there anything else you want to add that we didn't cover?
Last year I started this business at the age of 15 with the mentorship and financial support of my family. We initially saw the idea in Hawaii and I immediately thought that we should bring it to Vancouver. Last year, we became a monumental part of the night market, which paved the way for our second location.