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Wen Chic Salon and Spa - Katy

Haircut with Glossing Treatment, Highlights, or Keratin Smoothing Treatment at Wen Chic Salon and Spa (Up to 62% Off)

The Fine Print

  • Expires May 30th, 2013.
  • Limit 1 per person, may buy 1 additional as gift. Limit 1 per visit. Valid only for option purchased. Appointment required. 24-hr cancellation notice required. Valid for new stylists only. New clients only, or for current clients who have not visited in 9 months.
  • See the rules that apply to all deals.

Questions and Answers 9 questions

Commonly Asked Questions

Q:

Does the style deal apply to updos? I have a wedding coming up and this would be great for the bridesmaids. Thanks

Audrie W.  asked on  Mar 8, 2013

A:

Unfortunately no, the style only applies to a blow dry. Please note additional curling or flat iron would be extra charge. FYI When you get your updos you get better results on day old unwashed hair and remember to wear a button up shirt so as not to mess it up getting dressed :)

Hilary S.  from  Merchant  replied on  Mar 8, 2013

More Questions and Answers

Q:

Instead of the hilights for $50 package, can i get a single color process and no cut? (and a gloss too?) thanks..H.

wendy c.  asked on  Mar 13, 2013

A:

Now Ms Wendy, I know you are a very savvy shopper but we are not making substitutions on the Groupons. Our computer is set up only to accept the packages as is, so WYSIWYG, sorry :(

Hilary S.  from  Merchant  replied on  Mar 14, 2013

Q:

Can you explain the $85 value on the $35 package please. I looked on your website and couldn't find the $85 value with a stylist.

Lorraine A.  asked on  Mar 12, 2013

A:

Sorry for the confusion! The $35 option includes the $40 stylist haircut, a $35 gloss treatments, and a $10 flat iron styling.

Allison J.  from  Self  replied on  Mar 12, 2013

Q:

Hi! Can lowlights be substituted for the highlights in the cut+style+highlights deal? Also, I see a lot of people have already purchased the deal; If you do not have an appointment available before the Groupon expires in May, will you honor the Groupon after the expiration date? Can the Groupon be used for appointments scheduled through your Facebook page? Thanks!

Carole P.  asked on  Mar 9, 2013

A:

I'm sorry, the Groupons are only good for the value and services offered and cannot be altered or substituted in anyway.
All redemption instructions are included on the Groupon once it is purchased and printed.

Allison J.  from  Self  replied on  Mar 10, 2013

Q:

Would it be possible to pay more to have a master stylist cut and color my hair?

Lynn M.  asked on  Mar 8, 2013

A:

Master Stylists are not participating in this promotion, therefore it is not possible!

Hilary S.  from  Merchant  replied on  Mar 9, 2013

Q:

Hello..I am wondering in which package is an hombre included?

Nataly C.  asked on  Mar 9, 2013

A:

Nataly, I am so sorry but none of our packages include ombré hair color. The highlight package is for partial highlight only and we are not able to make substitutions.

Hilary S.  from  Merchant  replied on  Mar 9, 2013

Q:

Do you disclose which stylists are participating in this groupon?

Beth M.  asked on  Mar 8, 2013

A:

It is designed for a NEW TALENT stylist level. However, if you book last minute, on quiet day, you may get one of our other stylists who had a cancellation. It will not available for our Senior, Master or Director level stylists. When you book your appointment you will be told who you have been assigned to. Therefore, I cannot list who is participating as it will change over the lifetime of this Groupon by the end of May.

Hilary S.  from  Merchant  replied on  Mar 8, 2013

Q:

Does the style deal apply to updos? I have a wedding coming up and this would be great for the bridesmaids. Thanks

Audrie W.  asked on  Mar 8, 2013

A:

Unfortunately no, the style only applies to a blow dry. Please note additional curling or flat iron would be extra charge. FYI When you get your updos you get better results on day old unwashed hair and remember to wear a button up shirt so as not to mess it up getting dressed :)

Hilary S.  from  Merchant  replied on  Mar 8, 2013

Q:

Can I use the $35 groupon just for hi-lights and no cut? Thanks and Hi Hilary!

wendy c.  asked on  Mar 8, 2013

A:

Hi Wenny, Not on the $35 package as that is the glossing package. We could do that on the $50 package and just don't have the cut. So long as you have not visited in the past 9 months.

Hilary S.  from  Merchant  replied on  Mar 8, 2013

Q:

Bummer!!! That cannot be for customers that were there in the past 9 months... I learned that today, and apparently I was there just 4 months ago, and there I cannot buy this groupon....I wish people who has been there before were not excluded, and would have the same promotions as the rest.

Maria L.  asked on  Mar 7, 2013

A:

I understand you feeling it is a bummer!!! When I set these deals up I also have to consider what is fair to the stylists who are not participating in this promotion. If their regular client goes to see one of the stylists taking part in the promotion it takes money out of their pockets as they are paid on a commission basis. These services are not just discounted by a percentage but we as a business only get a percentage of that percentage and the stylists get a percentage of that percentage. That is why tipping on the full amount of the services is requested.

Hilary S.  from  Merchant  replied on  Mar 7, 2013

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