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Wi Spa [15] - Westlake

One or Two 24-Hour Spa Day Passes with Sauna, Spa, and Steam-Room Access at Wi Spa (Up to 56% Off)

The Fine Print

  • Expires Feb 13th, 2013.
  • Limit 1 per person; may buy 2 additional as gifts for one-pass option. Limit 1 per visit. Valid only for option purchased. Two-pass option may be shared by multiple people or may be used over multiple visits. $10 overnight fee may apply. Two-person visits require redemption of both Groupon vouchers.

Questions and Answers 20 questions

Q:

is there heated or cooled tubs, dry and steam saunas that are co-ed?

collin m.  asked on  Oct 16, 2012

A:

Sorry we're just getting to your question! Please call the spa at (213) 487-2700 for clarification!

Joseph G.  from  Groupon  replied on  Oct 19, 2012

Q:

Are robes provided/allowed in gender-specific areas? How about bathing suits?

Lena S.  asked on  Oct 17, 2012

A:

Towels are provided. For more information please review the information under "What to Expect" here.

Christina B.  from  Groupon  replied on  Oct 18, 2012

Q:

This deal doesn't include services like mani and pedi does it? Those services have to be purchased separately correct?

Jasmine S.  asked on  Oct 17, 2012

A:

Yes that is correct. This Groupon is valid towards access to their spa areas. You may add additional services at the time of your visit.

Christina B.  from  Groupon  replied on  Oct 18, 2012

Q:

CAN ONE USE THIS DEAL ON THE WEEKEND?

Yolanda B.  asked on  Oct 17, 2012

A:

Yes, there are no restricted days or times to redeem this Groupon. Enjoy!

Christina B.  from  Groupon  replied on  Oct 18, 2012

Q:

I purchased these before I found out that you have to be naked in gender-specific areas. My children are not comfortable being naked among strangers. Can you please refund my purchases?

Brenda d.  asked on  Oct 17, 2012

A:

You can edit your purchase (including quantity, billing information, or canceling your order) until midnight the day of the deal, or while the deal is still live.

To change your purchase, please sign into your account at www.groupon.com. Once you are signed in, you will see your name at the top right corner of the deal page. Place your cursor over your name and your account menu will drop down for you to access "My Groupons".

From "My Groupons", click on "Edit order" next to the Groupon you purchased. On this page you'll be able to make changes to your order: you can change the quantity, update the billing info, or cancel the order completely.

If it's too late to do that, you can reach us at support@groupon.com or call us at (888) 375-5777. Our Customer Support team will work with you to help make it right.

Joseph G.  from  Groupon  replied on  Oct 17, 2012

Q:

I just purchased two as a gift. How soon do they have to use it? Is there expiration date?

Meenakshi S.  asked on  Oct 16, 2012

A:

Please redeem this Groupon by the Feb. 13, 2013 expiration date.

Christina B.  from  Groupon  replied on  Oct 16, 2012

Q:

With the two one day pass, can I use it with my friend on the same day or do I have to use both myself on different days?

Alice L.  asked on  Oct 16, 2012

A:

You may use this with a friend, or use it for yourself in two visits.

Christina B.  from  Groupon  replied on  Oct 16, 2012

Q:

How much are the different treatments?

Patricia P.  asked on  Oct 15, 2012

A:

He have variety of services and pricing. Please refer to our service tab from www.wispausa.com Thank you.

Jonathan W.  from  Merchant  replied on  Oct 15, 2012

Q:

What treatments do you offer other than the facials?

Patricia P.  asked on  Oct 15, 2012

A:

We offer services such as buff services, acupressure, foot massage in variety. Please refer to our website at www.wispausa.com Thank you.

Jonathan W.  from  Merchant  replied on  Oct 15, 2012

Q:

how much are the massages?

Susan P.  asked on  Oct 15, 2012

A:

60 minute acupressure $60 90 minute acupressure $90 120 Minute acupressure $110 60 minute Swedish massage $90 90 minute acupressure and Swedish massage $110 Entrance fee may vary according to type of service but $90 or more we waive the entrance fee

Jonathan W.  from  Merchant  replied on  Oct 15, 2012

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