I have 2 DVD recorders with yes video. I can no longer make Yes videos, Where can I can this capacity repaired. Next, where can I drop off work that will extend beyond the groupon? Is there age limitation on 8mm film or slides? Thank you
Sheri l. asked on Feb 10, 2013
Thanks for the question, Sheri. In order to better assist you, we would need some more information regarding the issue you are experiencing. If the licenses are expired or have been used up, the recording system program has been discontinued for over three years, and you would not be able to order or purchase additional licenses.
This Groupon is for online use only and cannot be dropped-off at our retail partners; you'll send in your materials directly to our transfer facility in Santa Clara, CA. This means that after you purchase the Groupon you'll need to place your order on our website and then mail your media to us.
Although we do not have an age limitation for media, it is important to note that tapes and slides degrade over time, which will affect the quality of your DVD. The level of repair depends on the type of media and the quality of the original materials. On very rare occasions, it may be that the media has degraded beyond the point of transferring. To learn more about our Groupon offer and read more of our frequently asked questions, you can also visit our website here.
Cynthia P. from Self replied on Feb 12, 2013