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YesVideo **DNR**

$19 for $60 Worth of Digital Conversion Services of VHS, Photos, Film Reels, and More from YesVideo

The Fine Print

  • Expires Apr 30th, 2013.
  • Limit 1 per person. Limit 1 per visit. Valid online only; not valid for drop-off at retail locations.

Questions and Answers 9 questions

Q:

I have about 6 old records that were made by my family many moons ago.....can they be converted to something that I can listen to? If so, any idea if this Groupon could be used? Thanks, Tricia

Tricia J.  asked on  Feb 8, 2013

A:

Hi Tricia, thank you for your question. We transfer a variety of media formats to DVD. Unfortunately, we do not provide a service to transfer audio-only media formats to CD/DVD. If you would like to learn more about our transfer services and the Groupon deal, you can visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 8, 2013

A:

This offer does not include conversion of audio media such as records.

Sammy T.  from  Groupon  replied on  Feb 8, 2013

Q:

1. Will I be able to make copies myself of the DVD's? 2. Can I deliver the movies myself? 3. What is your policy in case you accidentally ruin movie film? I have some 70 year old film. 4. How many minutes would be on the biggest metal film cans (8mm and Super 8..from the 60's/70's)? Thanks, MAH

Mary Ann need for n.  asked on  Feb 5, 2013

A:

Thanks for the questions, Mary Ann. Since the DVDs are not restricted, you can utilize the video files on your disc and use editing/burning software on your computer to make more copies. We are located in Santa Clara, CA and if you live locally, you may drop off your order at our facility. You will still need to place the order online first. You may drop off your order at our facility Mondays to Fridays from 8AM to 5PM. YesVideo has been the nation's leader in professional digital transfers for over a decade; we treat your priceless memories as if they were our own and take the safety of your memories very seriously. YesVideo backs up our set of safety procedures with the best guarantee in the business. You can learn more about our guaranteed safety by visiting our website here.

Cynthia P.  from  Groupon  replied on  Feb 8, 2013

A:

1. You can make copies of the DVDs if you have the proper software installed on your computer. 2. I'm sorry but you need to ship the items. 3 & 4. You would need to contact them directly for that information.

Sammy T.  from  Groupon  replied on  Feb 8, 2013

Q:

I have 3 1/2 VHS tapes that I want to edit on my MacBookPro. I have not yet loaded them onto my computer. Once on my computer, I can edit them in I-Movie. Can you tell me if there is a difference in quality or time between loading them from a VHS tape or a DVD? Thank you.

Bill R.  asked on  Feb 5, 2013

A:

It would be quicker to download a move from DVD as it is already in a digital format.

Sammy T.  from  Groupon  replied on  Feb 8, 2013

Q:

I tried to see reviews from your offer site which has a link to reviews on face book. It turns out to be stories about personal lives. Are you trying to be deceptive, if not how do I get the reviews I want to see. MB

mary b.  asked on  Feb 7, 2013

A:

Hi Mary, Thanks for your question. I'm not exactly sure what you're referring to but Groupon has a link to our Facebook fans underneath their Review listing. We don't control that -- Groupon does. So, it is taking you to our fan page on Facebook. You'll need to contact Groupon to get them to change that. However, you can see customer testimonials that we've collected here: http://www.yesvideo.com/customer-testimonials.aspx. We are also members of the Better Business Bureau and Truste. I hope that helps! Feel free to checkout our Groiupon specific page at http://www.yesvideo.com/groupon for more answers to questions customers might have before purchasing a Groupon.

Darian Y.  from  Groupon  replied on  Feb 7, 2013

Q:

Do you convert Hi8MP tapes? How many 60's would this offer cover?

Ken S.  asked on  Feb 6, 2013

A:

Hi Ken. Yes, we can transfer Hi 8 tapes! All of our supported tape formats include: VHS, Betamax, VHS-C, Hi-8, Digital, 8mm, and MiniDVs. We do not merge tapes together, so each tape submitted will be transferred on to its own DVD and have a base price of $19.99. Any tape exceeding two hours will require a new DVD to be made, with a cost of $19.99 per additional DVD created. With the Groupon offer, you are receiving three transfers for the price of one! To learn more about our Groupon deal and transfer service, you can also visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 6, 2013

Q:

I have 40 or so 10x10 inch photos that I need to have scanned. How does this work with this? What resolution is the scanning?

Bree C.  asked on  Feb 5, 2013

A:

Thanks for the question, Bree. With image transfers, we produce a data DVD with highest quality digital JPEG files (12 megapixels) to view and copy on your computer; the product is delivered without additional themes or audio. For every image that we process we manually clean up the images as opposed to running them through a software program. This clean-up includes: rotation to the correct orientation, cropping of borders to the correct size, color correction which means white balance correction, fixing faded colors & tints, red-eye removal, and dust & scratch removal. After you purchase your Groupon, you'll need to place your order on our website and then mail your media to us. We will then transfer them to DVD and mail you the DVDs plus your originals via UPS. To learn more about our Groupon offer and read more of our frequently asked questions, you can also visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 6, 2013

Q:

The videos I want to convert have no sound. Can I add a soundtrack?

Tim H.  asked on  Feb 5, 2013

A:

Thanks for the question, Tim. The option to add background music depends on the type of media you would like to have transferred. For example, you are able to choose background music for film and digital media orders. However, music cannot be added to video tape or image transfers. If you have video tapes, we would like to take this time to let you know that your order will include access to our MemoryShare website which will allow you to view, share, edit and order additional copies of your videos online. While we won't be able to add music prior, you can always use our online editing tool to create a customized project with background music an order an additional customized DVD copy for $8.99 plus shipping. If you would like to learn more about our Groupon deal and transfer service, you can also visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 6, 2013

Q:

How many of the small VHS-C tapes are included in this Groupon? I seem to remember they are only like 30 minute tapes

Lucy G.  asked on  Feb 4, 2013

A:

Hi Lucy, thanks for the question! Our pricing is $19.99 per video tape, up to two hours. We do not merge tapes together, so each tape submitted will be transferred on to its own DVD and have a base price of $19.99.

We do have a 2 hour limit is listed in the event that you have a tape longer than two hours. Since the DVDs can hold up to 2 hours, any tape exceeding two hours will require a new DVD to be made and a cost of $19.99 per additional DVD created.

Since the Groupon deal is for $60 worth of our service, that would be equivalent to 3 two-hour tapes, or in your case, 3 VHS-C tapes.To learn more about our Groupon deal and transfer service, you can also visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 4, 2013

Q:

Do you convert commercial movie VHS tape collections to DVD or just personal?

KC L.  asked on  Feb 4, 2013

A:

Thanks for the question. YesVideo's focus is to help your family relive, share and protect special moments; we do not focus on transfers of copyrighted commercial material. We are capable of transferring professionally recorded footage, but we must follow the US Copyright Laws when transferring all professional footage. Any copyright-protected material, such as Hollywood movie videotapes and videotaped television programs, cannot be processed without a copyright release form signed by the copyright owner. To learn more about our Groupon offer and read more of our frequently asked questions, you can also visit our website here.

Cynthia P.  from  Groupon  replied on  Feb 4, 2013

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