Refund Policy

To start a refund request, head to My Groupons and select See Details next to your order.

Note: Final Sale orders can't be canceled or returned at any time. Check the Fine Print on the deal page to see if your order is Final Sale.


  • You can get a refund to your original form of payment up until 3 days after purchase.
  • Unredeemed Local Groupon that are not Final Sale will be eligible to Trade In for another Groupon deal through your voucher's expiration date.
  • If you’ve already had a consultation for a service and were informed by the business that you’re ineligible or not a candidate, we'd love to help! Continue below to get in contact with our customer support team.

Groupon Goods Marketplace

Groupon Getaways


  • Most tickets purchased through GrouponLive are Final Sale unless otherwise stated in the Fine Print. (If your order isn't Final Sale, you can request a refund within 24 hours of purchase.)
  • If your event is canceled or rescheduled, we'll let you know as soon as possible and issue a refund at that time.
  • Review our Extraordinary Event Policy for other details on refund exceptions.

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