Both of the chairs were well wrapped and protected but somehow both of them came damaged and did not want to fit together properly. I was also missing some of the screws and had to pick some up from the hardware store. They were not bad to put together. The directions aren’t great by any means. Overall, I probably wouldn’t buy again. I had to use a hammer to get the front legs on both chairs due to the bent frame. Hitting it with a hammer then of course damaged it more... it’s put together. Some of the screws that came already installed on the chairs have fallen out. You get what you pay for I guess.