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Hilton Albany

Albany, New York United States of America

Hilton Albany
3.5
Availability
F9259YUcathys
1 year ago
Great customer service I had an exceptional time at the Hilton Albany. Reje, Kenya, Terry, and Romel provided excellent customer service with friendly smiles and exemplified professionalism. I recommend they all receive 25% increase in pay. They met my expectations and then some.☺️

Amenities

Pool - Indoor
Airport Shuttle - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at Hilton Albany places you in the heart of Albany, just a 4-minute walk from MVP Arena and within a 5-minute drive of Albany Medical Center. This hotel is 4.1 mi (6.6 km) from University at Albany and 5.5 mi (8.9 km) from Colonie Center Mall.

Rooms
Make yourself at home in one of the 385 guestrooms featuring MP3 docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite with American cuisine at Charter Restaurant, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Albany? This hotel has 37000 square feet (3437 square meters) of space consisting of a conference center and 15 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
F9259YUcathys
Great customer service I had an exceptional time at the Hilton Albany. Reje, Kenya, Terry, and Romel provided excellent customer service with friendly smiles and exemplified professionalism. I recommend they all receive 25% increase in pay. They met my expectations and then some.☺️
shelbynew
Worn facilities and troublesome guests I travel for work routinely and stay at Hiltons from time to time. This hotel is understaffed, there is trash in common areas, and the guests are not great. There was a party across the hall from me that kept me from sleeping, and hotel staff refused to do anything about it (apart from a security guard walking by a few times). I will not be returning and recommend others pick better properties.
H3390FBgeorger
Starbucks Lobby Robert B was so kind during my visit to the lobby Starbucks, and he ensured I had everything I needed! He was pleasant throughout the interaction and worked hard to make sure my morning was just a bit better. Robert B was thoughtful and caring.
G582NFpa
No heat. No heat and no help from staff. Peeling wallpaper and banged up furniture. Bed was fine, early check in was nice, and the food wasn't bad. They did not give me my diamond member credit on the invoice, and I doubt very much anyone will rectify this if I call. They wouldn't help me with heat after it was nearly impossible to contact anyone, so I doubt they'll be helpful with this. My entire stay should have been comped.
lindseyv489
Wonderful restaurant staff!! My server Kenya in the restaurant was the highlight of my entire stay. A beautifully warm smile and the most peaceful voice, after a late night was more than welcoming. She went out of her way to send me on my way with a refill of peppermint tea before leaving. So grateful for her being here.

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