Quality Inn Auburn Hills - Detroit North

Friendly staff and comfortable rooms Friendly and helpful staff. Rooms are clean and bed is comfortable. I asked for a quiet room and it was. Breakfast was kept stocked but hot food is only available on weekends. My one main complaint was the geese/animal droppings in the parking lot that needed to be dodged when walking to and from the car. A minor issue was no information sheet in room with location and times for pool, fitness center, etc. or local restaurants or TV stations. For the price it's good.

Nasty rooms stay away!!! Mould everywhere This place is nasty! There bathroom is full of mould…. Lots of spiders also. When I looked behind the wall paper where there is mould there was a bunch of little bugs crawling back there. I requested a new room…. Staff didn’t seem to care much of the issue, however they gave us a new room which had the same issue! Just pure nasty, smells Like mould, rooms ext are just run down! Stay away

Stay away! Stay Away!!! While searching for hotels for a local concert, the options were limited. We found this and the reviews were so-so. We booked for one night... mistake. The room itself was not great. The rooms was worn and had spots of concern. The younger adults took this hotel over the night we were there. We got to the room about midnight and were greeted with our 'neighbors' being absolutely untamable. Running through the halls, screaming, etc. We waited an hour, thinking maybe they would calm down. They did not. We called to the front desk who met my concerns with "what is the question". He called the room - which by no surprise - did nothing to help. For the next THREE hours this went on. My final straw was them slamming into our connecting wall. I called again and asked them to actually visit them room. They did, shortly after. The guests did seem to quiet down about 445am. At 715 my son woke up sweating. I woke up, checked the air and we had no lights. There was a local power outage. No fault to the hotel, but there was no communications or anything. We just walked to the hallway and it was pitch black. Being on the third floor, it gets warmer. We were unable to shower, there was no breakfast. We packed up and departed three hours before we expected to. The front desk was kind when we approached them. I told them my concerns and unhappiness with the accommodations overall. A manager was going to call me "later that day". Nothing as of today, Monday. I called and spoke to said manager who only said "the outage is not our fault". Which was not the main issue I had. Overall - this was a nightmare of a hotel for us. The condition of the hotel, unruly guests who management did little to maintain and the unfriendliness of management is enough to steer away guests. Stay somewhere else.

Pool of nightmares Hotel was dirty, moldy, and smelled like smoke. The pool was filled with slime and algae and has clearly been neglected for months. When I brought up that they should not advertise as having a pool, the front desk person screamed at me to the point where I had to just leave the hotel. Truly a disgrace.

manager is SUS okay SO, TLDR: do not forget your valuables at this location. I have never had such a bizarre and rude awakening at the integrity of the MANAGING staff of a hotel... We had to leave our hotel super early and I realized the next morning I left my AirPods in our room. I called the hotel and the front desk said they didn't have any AirPods (bummer, but ultimately my fault, and I was thinking maybe I just dropped them somewhere else). I thanked them for looking, then remembered I had recently added my pods to Find My. So, I check and see them at a house 10 minutes away from the hotel. I call back and tell the hotel I have an exact address, if they could see if someone that works at the hotel lives there. The front desk said they would talk to the manager and get back to me shortly. This is where the sus stuff starts. I spent almost 2 hours of my day calling back and forth with the hotel. The manager eventually calls and said that he had found my AirPods and put them in his pocket and must have forgot, so they were still in his car (??) which was at his house. TBH I was just relieved at this point, and I like believing people are good, so I was just excited I'd be able to get them back. and THEN, when I went to connect them to my phone later that night, my AirPods were completely disconnected from my account - it showed the disconnection happened at 8am that day (I've had them for almost 2 years and this has never happened). What's better, is that when I tried to reconnect them, they were named PIAS PODS. (my name is Rachel, exemplified by my individualized AirPods case that says my name) I called the next morning and talked to the manager again because renaming and disconnecting AirPods has about 7 intentional steps you have to make. He basically told me if he wanted to take them he could have just taken them, which is funny because it took me telling the hotel I have an exact address before I got any news about my headphones. He said he has a 15 year old daughter who probably was "'playing around with them" because she probably thought he got them for her. But again, the case says RACHEL on them and I'm pretty certain a 15 year old can read. He completely brushed the situation off like it could happen at any time to anyone, and also chose to throw his daughter under the bus. Again, I'm thankful I got them back but I can't even describe how uncomfortable the experience made me feel.. when you're paying money to stay somewhere you hope that the managing staff would be looking out for you, but not here!! so tread with caution :-)