ARRIS DOCSIS 3.0 Residential Gateway Router with 2 Voice Lines for Comcast (Manufacturer Refurbished)

Up to 68% Off

Product Details


Any price comparison is to a new, non-refurbished product price.

A Comcast cable TV service subscription is required to use this router. Subscription is not included in this offer.

ARRIS DOCSIS 3.0 Residential Router with 2 Voice Lines for Comcast (Manufacturer Refurbished)

Speedy WiFi and Ethernet

With download speeds of up to 320Mbps, this router helps minimize lag for streaming video and shorten loading times when browsing the web.

Built-in Phone Lines

In addition to its wireless and wired-Ethernet, the modem also supports two voice lines.

Good to Know

Both the router’s WiFi/internet and voice capabilities require service from Comcast; service plans are not included.

Specifics
  • Model number: TG862G-CT
  • 4 gigabit-Ethernet connections
  • USB 2.0 host port
  • 802.11n 2.4GHz WiFi signal
  • Backward compatible with 802.11b/g
  • Download speed: up to 320Mbps
  • Upload speed: up to 120Mbps
  • Supports IPv4 and IPv6
  • Product dimensions: 10.8”x10.8”x5”
  • Condition: manufacturer refurbished
  • 1-year warranty from Arris

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The Fine Print


Customer Reviews

Product Picture for Customer Review

ARRIS DOCSIS 3.0 Residential Gateway Router with 2 Voice Lines for Comcast (Manufacturer Refurbished)

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Jeff M. Verified Purchaser
Dec 16th, 2016
Product did not work. Comcast had it listed as defective in their system and would not allow it to be activated.
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1 person found this review helpful
Ben S. Verified Purchaser
Nov 25th, 2016
Complete junk. Functionality: intermittent problems right out of the box. Cosmetic condition: poor.
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1 person found this review helpful
Troy O. Verified Purchaser
Jul 28th, 2016
I need to return this. Comcast says it should have never been sold and does not work
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1 person found this review helpful
Robert G. Verified Purchaser
Jul 13th, 2016
This device was useless because when I tried to activate this through Comcast it was active on someone else account. had to return embarrassing.
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1 person found this review helpful
Mike A. Verified Purchaser
Jul 13th, 2016
Concur with Do Not Buy statement. Comcast stated this modem was already in their database and they couldn't activate it. They think it may have been stolen by a former customer. Arris indicated that this modem was shipped to Comcast in 2012 (I purchased from Groupon in mid-2016) and they had no other dealing w/ this particular unit since then. They also indicated that the warranty expired in 8/9/2014, almost 2 years before I received it from Groupon!
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Lorenze W. Verified Purchaser
Jul 11th, 2016
This item is not able to be added toban active Comcast/Xfinity Account.
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1 person found this review helpful
james c. Verified Purchaser
Jul 6th, 2016
DO NOT BUY. As other customers have noted many of these devices are marked "destroyed" by Comcast, so cannot be activated. They are bricks!
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2 people found this review helpful
F. D. Verified Purchaser
Jul 6th, 2016
Two days invested with Xfinity and they never could get it set up. Returned item
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2 people found this review helpful
Kundan S. Verified Purchaser
Jul 2nd, 2016
DO NOT BUY. Will stop working within few days. Horrible buying and returning experience.
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1 person found this review helpful
Anupam P. Verified Purchaser
Jun 28th, 2016
Received this router about 12 days after placing my order. Activated on Comcast without any issues...so far. The router looks like it has been used, and it is NOT refurbished by anyone, much less the manufacturer. The device still had the old owners SSID, and had never been reset. A manufacturer refurbished device would have been reset at the company to test functionality. I'll see how it functions over the next week, and return it if there are any issues.
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Average of 26 ratings

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