Well, the product got to my house just fine. Unfortunately, as soon as I took my first step, a part on the bottom of the scale broke off and now one of the sensors is falling out loose. (I'm a small guy so it definitely wasn't my weight).
I'm disappointed that it was made so fragile that it broke on the first use. I'm not sure what happened. It seemed like a neat/helpful toy and I was really looking forward to playing with it.
It seems to work ok, even after it broke off, but I wouldn't know if the failing piece is, or will, affect it.
It would have gotten a higher score if not for the fragility of the item.
I do hope other buyers' experience is a little better than mine.