I like this tea kettle so much I bought it twice! The first one wouldn't whistle, period. The whole reason for buying it was for the whistle; we kept forgetting the old one was on the stove. Resolved with customer service. Then, I bought another to replace it as a review said how loud the whistle was. They sent old stock, different from the one currently pictured. I thought maybe they had corrected the problem. The old ones have solid black handles and a black whistling cap, the current have part silver and black handles and silver whistling caps. It arrived but was scratched on the red part. The lid was inside the bag with the kettle, but not ON and secured; therefore scratched on the outside. But, hey! the whistle works. It's a beautiful, big and stylish tea kettle. It looks great in my kitchen, too. I'm keeping it.