It seems like everyone and their toddler has a smartphone, which means phone repair techs are a dime a dozen. But iCracked isn't interested in bringing on just anyone, despite their national reach and growing customer base. In fact, founder A.J. Forsythe once estimated to the Washington Post that they turn away 90% of applicants because they don't fit their standards for professional experience. This discernment is all part of the company's mission to make iCracked to people with broken devices what AAA is to stranded drivers. Read on to learn more about their modern, savvy business model:
They come to you. Instead of frantically searching for the nearest repair shop, users just have to visit iCracked's website to connect with a local iTech. Within minutes, someone from a network of nearly 4,000 iTechs will be dispatched to any location your choice at a time that works for you, morning, noon, or night.
But it won't be just anyone. Users can learn about their iTech before meeting with them. Much like Uber, iCracked.com provides the tech's name, photo, and rating, as well as the number of services they've completed for iCracked. All of this information is available before you confirm your repair.
And their work is good. Though iCracked only accepts the top 10% of applicants, these techs must still complete the company's rigorous certification program. This ensures consistent service—often completed in an hour or less—backed by a lifetime warranty. For customers who are not 100% satisfied with the repair, iCracked will cover additional visits to resolve the issue.
They'll even buy your old stuff. If you've got some old smartphones, tablets, or telegraphs to unload, iTechs can come pick them up. Users are paid by prepaid debit card, check, or PayPal, and trade-in offers are locked in for 30 days. With the iCracked Advantage membership, users can earn even more money when it's time to sell, in addition to paying a lower deductible on repairs, and receiving other cost-saving perks.
Though they come from different backgrounds, the three chefs behind Kids Culinary Adventures have all seen the positive impact that cooking has on children. Chef Brian Allen honed his cooking technique at California Culinary Academy's Le Cordon Bleu Hospitality Management program, but he's been comfortable in the kitchen since childhood, when he would cook and bake with his father, mother, and grandfather. Chef Danielle Nunes also grew up in the kitchen, learning many of her grandmother's secret family recipes and discovering her passion for multicultural dishes. Pastry chef Caitlin Allen fine-tuned her baking skills at Walt Disney World's Yacht and Beach Bakery. Now, they coordinate private cooking classes, camps, and themed culinary-focused birthday parties for children of all ages.
Many of their programs combine the culinary arts with lessons in math, reading, science, and visual arts. During private custom cooking classes, they work with individuals and groups to coordinate custom menus based on Italian, Mexican, or Asian recipes. Calibrated for kids as young as 3 years, their classes encourage proper nutrition and creative meal preparation, and teach kitchen cleanliness with visual aids such as "kitchen cooties," a culinary toolbox, and teddy bears carved out of soap. In multi-day camps, chefs teach academics and professional skills that help children execute DIY culinary tasks such as building a themed holiday menu, baking and decorating a cake, or mastering tools such as grills or woks.
What services does your business offer and what makes your business stand out from the competition?
We will come to you for a one-on-one lesson on how to properly install your car seat. Any & all questions will be addressed & thoroughly answered. We will leave you feeling confident in knowing you have the skills to keep your child safe in the car.
What was the inspiration to start or run this business?
Leaving the hospital our baby, we felt confident in installing our car seat. What could go wrong? Well, a lot! The straps were in the wrong slots, the base was installed in the wrong spot in our car, and there was nobody there to help! It was a terrible feeling not being confident our baby was safe.
What do you love most about your job?
Statistics show that 70%-90% of car seats are improperly installed. With my certification from the NHTSA & Safe Kids Worldwide, I am here to help. The health & safety of our children is the most important thing to any parent, and I’m so excited to be able to assist in your journey.
What is the best reaction you've ever gotten from a customer?
"Kelly was so helpful & full of useful information- from proper installation & seat configuration, to rules regarding height/weight & when to change to bigger seats. We learned so much & now have peace of mind that our seats are correctly installed."
Zoom Room’s dog training facilities have one cardinal rule: owners must be present during class. This is because humans need just as much training as their canine companions when building confidence and communication, and it’s important that owners learn the best positive-reinforcement techniques from the knowledgeable staff. Group classes cover topics ranging from general obedience and agility training to more specific needs such as overcoming shyness. Other classes include Urban Herding, where dogs herd exercise balls into soccer goals indoors, Scent Work, where dogs learn to sniff out missing car keys or the TV remote, and Pup-lates, which is geared toward overweight or senior dogs, or those recovering from an injury.
In fact, improving canine social skills is one of Zoom Room’s missions, as evidenced by the regularly hosted fundraiser events and Doggy Disco parties, which give dogs a chance to meet other dogs and expand away from their inner circle of fire hydrants. This combination of training and fun, in addition to the facility’s selection of solution-oriented training gear, natural dog treats, and functional dog accessories, has garnered an array of local and national press.
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