FTD.com Valentine’s Day Groupon FAQ

Click here for detailed instructions on how to redeem your FTD Groupon.

Can I use my FTD Groupon now?
Yes. You can redeem it at www.ftd.com as soon as you receive it!

What website URL do I go to?
Please go to www.ftd.com to redeem your FTD Groupon Voucher.

Do I use my Groupon number or the FTD certificate number? Where do I find it?
Use the FTD certificate number which begins with the letters “GC” located on Groupon voucher.

Where do I input the certificate number on the FTD website?
Input your FTD certificate number on the Billing & Review page in the section titled “Groupon Vouchers & Gift Certificates” which is above Payment Options. Be sure to click “Apply” to have your certificate applied to the order. Please note that no PIN is needed for FTD certificates.

Is the FTD Groupon also good towards service fees and taxes?
Yes, FTD Groupon vouchers can be applied towards – product amount, service fees, and taxes.

Do I have to use the Groupon before Valentine’s Day?
No. Your FTD Groupon voucher is good for its full $40 total value (including the bonus $20) through April 11, 2012. After that date, the value is reduced to its $20 paid value.

Can the FTD Groupon be used towards international deliveries?
Delivery is limited to the 48 contiguous U.S. states.

What number can I call if I have questions on my order?
Call FTD at 1-855-645-6214 with any questions on how to place your order or on your order after it’s placed.

Can I combine my FTD Groupon with any other special offers or discounts?
The FTD Groupon can be applied towards any special offers and discounts on www.ftd.com. The FTD Groupon cannot be applied towards any other FTD websites with special offers like earning points and miles.

Can I still use my FTD Groupon with my Gold Membership?
Yes, you can still receive all of your Gold Membership benefits by redeeming your FTD Groupon at www.ftd.com.