Special Programs

By using the Site and/or participating in the following programs, Groupon Reserve, Groupon Bucks, Refer-A-Friend, Coupons, Groupon Points, or Card-Linked Deals you agree to the Terms of Use and the additional terms specified below.

(a) Groupon Reserve

Groupon provides Reservations at participating merchant locations. If you purchase a Reservation through Groupon, you will be directed to schedule your Reservation for the date and time made available by the Merchant. Any scheduling restrictions, such as maximum group size or time and date availability, will be specified in the fine print of the Reservation.

The Merchant has sole responsibility for honoring any Reservation and associated discount, as well as for any of Merchant’s customer loyalty programs. Additionally, the Merchant has sole responsibility for the care and quality of all food, beverages, and services it provides to you. Groupon does not facilitate nor is it liable for any special requests that the Merchant may accommodate at its discretion. A Reservation may not be sold, auctioned, or bartered. Groupon will not provide a refund for any missed Reservation if you did not cancel or reschedule according to the Merchant's policies or the fine print. It is within the Merchant’s sole discretion to provide an alternative date and time for a dining experience after a missed Reservation.

(b) Groupon Bucks

Groupon Bucks” are a form of Site credit redeemable only toward future Groupon purchases, excluding “Getaways Market Pick Hotels” and Merchant Products. Groupon reserves the right to discontinue Groupon Bucks and may modify these terms at any time. To accumulate, redeem, and keep Groupon Bucks, you must create and maintain a Groupon customer account in good standing, as required under the “Your Account” section of the Terms of Use, registered with a valid credit card. Unless required by law, Groupon Bucks are non-transferrable and are not redeemable for cash. Groupon Bucks will expire one hundred and eighty (180) days after the issue date, unless otherwise specified at time of issuance or in these Terms of Use.

There are several ways you can receive Groupon Bucks. You can earn Groupon Bucks by participating in various promotional activities and responding to certain offers (“Promotional Activity”). Groupon may also issue Groupon Bucks to your account for refunded purchases, or for other reasons within its discretion; or you may purchase Groupon Bucks in various increments on Groupon gift cards.

  • Promotional Activity. In order to earn Groupon Bucks indicated in the Promotional Activity materials, you must comply with the terms of the applicable Promotional Activity. Groupon may issue Groupon Bucks to your account directly or provide you with a promotional code valid for a certain amount of Groupon Bucks. If Groupon issues the Groupon Bucks directly to your account and a Promotional Activity must be validated, Groupon Bucks may not appear in your account for up to ten (10) business days. Promotional codes, valid for a certain amount of Groupon Bucks, are governed by the terms and conditions disclosed on or distributed with the specific promotional code.
  • Refunds. Groupon Bucks received as a refund of the amount you pay will be added to your account by Groupon. Groupon Bucks received as a refund of the amount you pay do not expire.
  • Groupon Gift Cards. Groupon Bucks acquired through Groupon gift cards are governed by the terms and conditions disclosed on or distributed with the specific gift card. Groupon Bucks acquired through your use of a Groupon gift card may expire in accordance with applicable law.

You are responsible for ensuring that Groupon Bucks you earn, purchase or are awarded as credits are added to your Groupon account. If you have Groupon Bucks in your account, the Groupon Bucks will automatically be the first form of payment applied to your future Groupon purchases.

Your Groupon Bucks cannot be resold or otherwise transferred. Your Groupon Bucks cannot be combined or merged with Groupon Bucks in another Groupon user’s account. Access to Groupon Bucks or related account information may not be sold or distributed to others. Unauthorized or fraudulent use, resale or distribution of Groupon Bucks is prohibited. Groupon reserves the right to cancel, revoke or otherwise prevent the issuance of Groupon Bucks in cases of mistake and in any suspected case of unauthorized or fraudulent use. In addition, notwithstanding anything to the contrary, if your account is not maintained with current information, including without limitation, a valid credit card, it is a violation of these Terms of Use, and you may forfeit any Groupon Bucks in your account regardless of whether you earned or received Groupon Bucks through a Promotional Activity, Refund, or a Groupon Gift Card.

(c) Refer-A-Friend

Groupon’s Refer-a-Friend program (“RAF Program”) is a Promotional Activity by which you may earn Groupon Bucks if a non-Groupon customer you refer becomes a Groupon customer and makes a qualifying purchase on the Site. You may earn up to a maximum of $100 in Groupon Bucks over the lifetime of your participation across all referrals (“Lifetime Program Limit”). In order to be eligible to earn Groupon Bucks through the RAF Program, you must be eligible to accumulate and redeem Groupon Bucks, maintain a Groupon account in good standing and be under the Lifetime Program Limit.

To participate, refer friends who are not current Groupon subscribers and who have never purchased a Voucher from the Site (“New User”) by sending them your personal referral link (“Unique Link”), available on the Site or provided to you as a recipient of an invite-only special offer. For a New User who accesses your Unique Link and, within the following seventy-two (72) hours (i) registers on the Site, and (ii) makes an initial purchase of a Groupon offer priced at ten dollars ($10) or more (“Eligible Offer”), Groupon will, within a reasonable amount of time, post to your account any Groupon Bucks you are eligible to receive, up to the Lifetime Program Limit.

Groupon may provide various tools to help you disseminate your Unique Link. You may also share your Unique Link via email and social media. PLEASE NOTE THAT WHENEVER YOU DECIDE TO SHARE YOUR UNIQUE LINK, YOU MUST TELL YOUR FRIENDS THAT YOU ARE ELIGIBLE TO RECEIVE GROUPON BUCKS (STORE CREDIT) IF THEY SIGN UP AND MAKE A QUALIFYING PURCHASE. Failure to disclose this information is a violation of these Terms of Use and Groupon may terminate you immediately from the RAF Program, disqualify you from participating in the RAF Program in the future and cause the forfeiture of any Groupon Bucks in your account.

Groupon reserves the right at any time to modify or discontinue the RAF Program, either temporarily or permanently (or any part thereof), with or without notice. Groupon will not be liable to you in the event of any modification, suspension or discontinuance of the RAF Program.

(d) Coupons.

In addition to Coupons offered throughout the Site generally, a portion of the Site is also dedicated to Coupons. It makes available digital and printable Coupons. All content located within this portion of the Site consists of Merchant or third party content not endorsed or recommended by Groupon. You understand that Groupon: (i) does not and cannot review the content made available on this portion of the Site; (ii) Groupon does not validate or guarantee any of the content made available on this portion of the Site ; and (iii) Groupon is not a party to any transaction you make on a Merchant’s site or third party site.

(e) Groupon Games.

Groupon Games is a feature within the Site that makes available to certain users the ability to play a promotional game, through which, you may receive a discount, Groupon Bucks, or another stated prize. Groupon may prohibit your use of Groupon Games for any reason in its sole discretion.

(f) Groupon Points.

From time to time, Groupon may offer you the opportunity to earn points by completing or participating in certain activities on the Site and potentially exchange the points for certain rewards as a type of loyalty program. There may be more than one type of program, or none at all, at any given time. Any such points and rewards will be subject to specified expiration and other terms and conditions posted on the Site, and will further be subject to cancellation by Groupon at any time, in its sole discretion. Accumulating points will only grant you the potential opportunity to exchange the points for specified rewards subject to terms that may change from time to time and without notice. Neither points nor any of the rewards are redeemable for cash, and they are not a form of stored value. Points and rewards: (i) are not your property, and you have no right or interest in them; and (ii) have no cash or property value. Your points and rewards are offered exclusively to you and may not be shared, sold, transferred, or assigned to any other person or entity. Notwithstanding the forgoing, when a reward has been redeemed for a third party product or service, that product or service is yours subject to any applicable third party’s terms and conditions. Groupon may prohibit your participation in its points programs for any reason in its sole discretion.

(g) Card-Linked Deals.

Overview. A “card-linked deal” is an offer of a Reward from a participating Merchant that is available on the Site. A “Reward” is the portion of the amount remitted to a Merchant for each Qualifying Transaction (including taxes), offered as cash back (issued as a credit on your Linked Card monthly statement) or Groupon Bucks, subject to the CLD Terms. In connection with “Hi Lo Deals”, Rewards will be awarded at the high percentage for the first Qualifying Transaction and at the low percentage for each subsequent Qualifying Transaction, even if the deal is re-claimed or the redemption period is extended. A “Qualifying Transaction” is a purchase from a Merchant in connection with a claimed card-linked deal made with a Linked Card that, in Groupon’s sole discretion, satisfies all of the CLD Terms. (Capitalized terms used herein are defined in the Terms of Use or below.) When you make a Qualifying Transaction, you pay the full purchase price at the time of your transaction and, after your purchase has been confirmed, a credit in the appropriate amount will be applied to an upcoming statement for your Linked Card. Unless otherwise stated in the fine print, the Reward will be calculated based on the entire amount remitted to a Merchant for each Qualifying Transaction, including tip (if any). If the fine print of a card-linked deal states that the Reward is based on the pre-tip amount remitted to a Merchant for each Qualifying Transaction, such pre-tip amount will be determined by using the lesser of the transaction authorization and settlement amounts.

As more fully explained below, to participate in a card-linked deal and receive Rewards, you must claim the card-linked deal (or a particular category or subset of card-linked deals) and use your Linked Card to make a Qualifying Transaction. All credit card transactions can be monitored to identify Qualifying Transactions, and most– but not all – Visa debit card transactions will be eligible for statement credits if run as ‘credit’ transactions (i.e., you use a signature, not your Personal Identification Number (“PIN”), to complete the applicable Qualifying Transaction).

By claiming a card-linked deal, you accept and agree to the terms, conditions and restrictions set forth in the applicable card-linked deal on the Site and the following terms and conditions, as they may be amended from time to time (collectively, the “CLD Terms”).

Claim Process. To "claim" a card-linked deal (which action may be referred to on the Site, alternatively, as “unlock”, “activate” or other similar term), you must: (i) create and maintain a Groupon customer account in good standing, as required under the “Your Account” section of the Terms of Use; and (ii) if not previously provided, submit your Eligible Payment Card information and link a card-linked deal to such Eligible Payment Card (a “Linked Card”). You agree to at all times provide accurate and complete information to Groupon. You must be the cardholder on the account or an authorized user of the Linked Card to claim or redeem a card-linked deal. If a Linked Card is no longer valid or is lost or stolen, or if you receive a replacement Eligible Payment Card with a different account number or expiration date, you must log into your Groupon account and add or update the Eligible Payment Card details on file in order to receive Rewards in connection with any card-linked deals claimed and redeemed with the Linked Card.

Each Eligible Payment Card previously linked to a card-linked deal will be automatically linked to each deal you claim going forward, until you un-link such Linked Card from a deal or remove such Linked Card from your Groupon customer account. Groupon may, in its sole discretion, extend the redemption period or automatically re-claim card-linked deals on your behalf on a rolling basis. You may un-link a claimed deal from a Linked Card at any time by contacting Groupon Customer Support.

If the Reward associated with a card-linked deal is cash back in the form of a statement credit, the Payment Services Provider (as defined below) may also initiate statement credits as requested by us. By claiming a card-linked deal, you agree that the Payment Services Provider can monitor your Linked Card transactions to identify Qualifying Transactions and to initiate statement credits requested by us, and you consent to the Payment Services Provider providing such Qualifying Transaction information to us and processing such statement credits.

Eligible Payment Cards and Qualifying Transactions. An “Eligible Payment Card” is a U.S.-issued Visa credit or debit card (subject to limitations with debit card transaction eligibility noted above). Some Visa cards are not Eligible Payment Cards including, without limitation: Visa Corporate cards, Visa Purchasing cards, non-reloadable prepaid cards, government-administered prepaid cards (including EBT cards), healthcare cards (including Health Savings Account (HSA) or Flexible Spending Account (FSA) cards), insurance prepaid cards and Visa Buxx.

The following purchases will not be treated as Qualifying Transactions (and you will not be awarded Rewards for these purchases): (i) if you use a PIN when paying with your Linked Card; (ii) any transaction that is not processed or submitted through the Visa U.S.A. payment system; and (iii) any purchase a Payment Service Provider (as defined below) is unable to monitor (including purchases you initiate through identification technology that substitutes for a PIN and transactions made through a payment method such as a digital wallet or a third party payment product where your Linked Card is a funding source but you do not present your Linked Card directly to the Merchant). As between you and Groupon, the determination as to what transactions are Qualifying Transactions shall be made by Groupon in its sole discretion.

In order to receive a Reward, Groupon may require you to provide a receipt of your purchase from the Merchant for a Qualifying Transaction. You are responsible for all applicable taxes that apply to you, a claimed card-linked deal and any purchases with a Merchant. Unless otherwise stated in the CLD Terms or required by law, there is no cash value for any goods or services associated with a card-linked deal.

Statement Credits. Statement credits will not appear or be reflected on your transaction receipt from the Merchant at the time of purchase, and will instead be reflected in your periodic Linked Card statement. Subject to eligibility verification and settlement of the Qualifying Transaction, statement credits will typically appear on your Linked Card statement approximately 5 days after the final Qualifying Transaction, but may be subject to delays. Statement credits may constitute taxable income to you. Compliance with any applicable tax requirements are your responsibility. Statement credits cannot be processed if your Linked Card number expires or changes while statement credit is pending and not settled, or your Linked Card account is not open or in good standing. We will notify you of a statement credit . You may not receive the value associated with the Reward if the applicable issuer does not post the statement credit. Groupon, the Payment Service Provider and your issuer will have no responsibility or liability for the failure of a statement credit to be posted. Neither Groupon nor the Payment Service Provider is responsible for any finance or other charge, or impact on any rewards, feature, or term of your account resulting from the statement credit; your Linked Card issuer is responsible for all such charges or impacts.

In no event shall Visa’s role as a Payment Service Provider constitute or be considered as issuing or maintaining any type of financial obligation or deposit or other asset account, or holding funds or other value for you for distribution to you. Any pending statement credits and any associated dollar values represent offer fulfillment amounts in process owed by the Merchant, and not your funds or balances maintained or held by Visa or Groupon.

Termination and Suspension. Groupon or a Merchant may terminate a card-linked deal or the program at any time without obligation to you, or change the type of goods or services associated with a card-linked deal. Neither Groupon nor any Payment Services Provider shall be liable to you for any suspension, modification or termination of a card-linked deal or the program. Without limiting anything in the Terms of Use, Groupon also reserves the right, in its sole discretion, to suspend or terminate your participation in one or more card-linked deals if Groupon suspects that any information you provided is inaccurate or incomplete, or you fail to meet the eligibility requirements, fail to comply with the CLD Terms or violate the Terms of Use.

Third Party Monitoring and Transaction Data. Your transactions at participating Merchants will be monitored by Visa or the applicable Eligible Payment Card issuer, payment network or platform, or third party authorized by an Eligible Payment Card issuer or payment network or platform (each, a “Payment Services Provider”). This means that Groupon will notify the applicable Payment Services Provider when you have claimed a card-linked deal and provide your Linked Card number to the Payment Services Provider, and the Payment Services Provider will notify Groupon when it identifies, and provide details of, a Qualifying Transaction. You authorize Groupon and the relevant Payment Services Provider to provide such notifications and engage in such monitoring.

You understand and agree that Groupon will access and use data about Qualifying Transactions made by you with participating Merchants. You agree that Groupon may use the transaction data to:

  • confirm a Qualifying Transactions or return made by you at a participating Merchant;
  • confirm whether you qualify for a Reward;
  • share transaction data with a participating Merchant to confirm whether a specific transaction has occurred;
  • create a record of the transaction data to verify and maintain a record of your purchases;
  • provide participating Merchants reports concerning activity as it relates to card-linked deals;
  • provide you with targeted offers for products and services from us and/or Merchants;
  • perform analytics regarding the performance of card-linked deals;
  • communicate with you concerning transactions and provide general customer service and respond to your inquiries; and
  • respond to legal, regulatory and audit requests and resolve disputes and defend claims against or by Groupon concerning card-linked deals.

In addition, you agree that Groupon may use the transaction data in accordance with the Groupon Privacy Statement in ways that are consistent with the above. You authorize the sharing, exchange and use of transaction data in connection with your claimed and redeemed card-linked deals by and among Groupon, Groupon’s third party service providers, applicable Payment Service Providers and applicable Merchants, as described herein and in the Groupon Privacy Statement in ways that are consistent with the above.

Disclaimers. Neither Groupon nor any Payment Services Provider will have any liability to you in connection with your claim or redemption of a card-linked deal or any Rewards. This includes, without limitation, any goods or services sold in connection with a card-linked deal, honoring or fulfilling a card-linked deal, the Merchant whose goods or services are the subject of a card-linked deal, or the failure of Groupon or a Payment Services Provider to provide any notifications or engage in any monitoring described herein, to credit the Reward for a Qualifying Transaction, or to provide any updates about claimed or redeemed card-linked deals.