Pinned Experience FAQs


Have questions about the offer you received? Find some Q&As below.



What is the Pinned Experience?

"Pinning" is a new feature in Internet Explorer® 9 ("IE9") for Windows® 7 that allows Windows® 7 users to pin the Groupon site to their taskbar and have even easier access to Groupon as a favorite site.

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What is the Pinned Experience Offer?

When you are using Internet Explorer® 9 as your browser in Windows® 7, after you pin Groupon to your taskbar, click that Groupon taskbar icon to bring up the “jumplist” of Groupon deals. Click a Groupon deal to open Groupon.com to make your first purchase via the Pinned Experience, and you will receive a $5 Groupon Buck credit in your Groupon account (SUBJECT TO FULL TERMS AND CONDITIONS). But hurry – this Offer will only be featured through April 14th and is limited to the first 100,000 visitors within the United States and Canada to take advantage of the Offer.

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How do I make a purchase through the Pinned Experience?

  1. Download Windows® Internet Explorer® 9 by visiting this link: http://www.beautyoftheweb.com/#/download
  2. Install Internet Explorer® 9.
  3. Once Internet Explorer® 9 has been installed, open it and go to Groupon.com
  4. You will see a message on top: Drag this to your Windows® taskbar to experience Groupon as a pinned site. Drag the message bar to your taskbar to pin it.
  5. Once you see the big Groupon icon in your taskbar, right-click it and select a Groupon deal to purchase.
  6. When you’re ready to buy that deal (or any other deal you find), click the "Buy" button and you’ll be taken to the purchase page.
  7. If you’re new to Groupon or don’t yet have an account, enter your information to create an account. When you’re ready, follow the instructions to complete your Groupon purchase.
  8. If this is your first purchase through the Pinned Experience and you are one of the first 100,000 purchasers, you will earn $5 Groupon Bucks, which will be added to your account within one week. (Subject to full terms and conditions.)

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What are the computer system requirements for the Pinned Experience?

The Internet Explorer® 9 web browser and Windows® 7 operating system are required in order to use the Pinned Experience. The Pinned Experience is not accessible from Mac OS X or mobile devices.

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If I’ve already bought a Groupon through the Pinned Experience, can I still earn $5 Groupon Bucks?

If you have already made a purchase through the Pinned Experience, you are not eligible to earn $5 Groupon Bucks as part of this Offer, which is limited to first Pinned Experience purchases only.

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I have purchased on Groupon.com before. Can I still earn $5 Groupon Bucks through this offer?

If eligible, you can earn $5 Groupon Bucks for your first purchase through the Pinned Experience – regardless of how many times you’ve purchased from Groupon.com before.

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I made a purchase from IE9 but not through the Pinned Experience. Can I still earn $5 Groupon Bucks?

Unfortunately, no. You can earn $5 Groupon Bucks only if you click the item first – before purchasing your first Groupon as part of the Pinned Experience.

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How do I remove the Pinned Experience from my computer?

It’s simple. Just right-click the Groupon icon in your taskbar and click “Unpin this program from taskbar.”

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Am I able to earn $5 Groupon Bucks through the Pinned Experience using the Groupon mobile app or the Groupon mobile website?

Not at this time. In order to earn $5 Groupon Bucks as part of this Offer, you must purchase through the Pinned Experience using Internet Explorer® 9 on the Windows® 7 operating system.

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What’s the fine print?

The following are the full terms and conditions for the Pinned Experience Offer: In order for you to earn $5 Groupon Bucks as part of this Pinned Experience Offer, you must make a purchase directly from the Groupon link found in the taskbar (in accordance with the steps detailed above). You must be a resident of the United States or Canada (but it doesn't matter which city in the United States or Canada you purchase your Groupon from). Each Groupon customer, and each Groupon account, is entitled to a maximum of $5 Groupon Bucks as part of this Offer.

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When will I get my $5 Groupon Bucks?

If you’re eligible to receive $5 Groupon Bucks as part of the Offer and you complete the steps above, $5 Groupon Bucks will be added to your account within one week of your eligible purchase.

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What about returns or cancellations?

If you return or cancel your purchase made through the Pinned Experience, any Groupon Bucks awarded under this offer are subject to cancellation.

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What are Groupon Bucks? How do they work?

Each Groupon Buck is equal to a one dollar credit redeemable on Groupon.com. Once you have any number of Groupon Bucks in your account, your Groupon Bucks will be applied automatically to your next purchase on Groupon. It's as simple as that.

For example, if you have $5 Groupon Bucks and the deal you want is $20, we’ll automatically apply your $5 Groupon Bucks and charge your credit card for the remaining $15. On the other hand, if you buy a deal that's only $3, we’ll automatically apply your $5 Groupon Bucks and your remaining $2 Groupon Bucks will be available credit against future purchases.

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How do I see how many Bucks I have in my account?

You can check your Bucks balance in the "My Gifts" section under the drop-down menu in the upper-right corner of your screen.

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Will my Groupon Bucks ever expire?

Nope. Any unused Groupon Bucks will stay in your account and will be applied automatically toward your next Groupon purchase.

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Can I use my Groupon Bucks if I make a purchase on the Groupon mobile app?

Definitely. They'll be applied at checkout in the same way as if you were purchasing a Groupon deal on your computer.

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Can I apply my Groupon Bucks to a Gift Card purchase?

Not at this time. They can be redeemed only for purchases of Groupon deals.

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I have another question.

Get in touch with us and we'll do our best to answer it.

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