Belk Returns & Customer Service

By: Abby Ruffier 

Belk Returns & Customer ServiceWhether your newest Belk purchase isn’t quite what you expected, or it’s so great you’d like to leave a review, you can get in touch with the right people at Belk to resolve any issues or address any of your questions or concerns. Let the Groupon Coupons team show you the ropes of Belk’s returns and customer service policies.

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How to Contact Belk Customer Service

Email Belk Customer Service

Email Belk customer service via the link on the Belk contact page. A representative may not get back to you right away, but they will answer your email in the order received. 

Belk Customer Service Phone Number & Hours

You can contact Belk customer service by their phone number, 1-866-235-5443, between the following hours:

  • Mon - Fri: 8:30 AM - 8:30 PM ET
  • Sat: 9:00 AM - 7:00 PM ET
  • Sun: 9:00 AM - 6:00 PM ET

Belk Customer Service Chat

Chat with Belk customer service via the link on the Belk contact page.

Belk Credit Card Customer Service Contact Info

You can chat with Belk’s credit card customer service at 1-800-669-6550 between Monday and Saturday, 8:30 AM - 7:00 PM ET.

Don’t Love it? Check Belk’s Return Policy 

In most cases, Belk will accept all returns within 90 days of purchase with the original proof of purchase, and you can go about your easy returns the following ways. 

Belk Online Returns

Belk In-Store Returns 

Belk Marketplace Items

After you receive your items and decide to make a return, write the reason for your return on your packing slip. Mail your returnable items with tags and proof of purchase to:

Belk Returns Center

3805 Furman L. Fendley Hwy

Jonesville, SC 29353

Bring your items to a Belk store to receive a full refund or store credit. 

 Belk Marketplace returns can only be handled through the private seller and customer. See the full Belk return policy for more info and FAQs.