eBay Coupons & Coupon Codes

Q&A with eBay

How do I use my eBay coupon?

Select a coupon and read the small print to find out how you claim your discount. If a promo code is supplied with your deal, paste it into the space provided at checkout in order to redeem your savings. If no code is supplied with your coupon, you can expect to be redirected to a special deal or promotion on the eBay website with your discount automatically applied. How much does eBay charge for shipping?

Shipping costs are set by sellers and are posted, along with delivery timeframes, in the product listing. Make sure you read the product description details carefully before you buy, to ensure you and the seller are both on the same page.

What is eBay's return policy?

That depends! If you're buying from eBay's legitimately outstanding Certified Refurbished shop, you're in luck. eBay fully covers everything from dirt-cheap Bose Headphones to elegant (and also dirt-cheap) KitchenAid Stand Mixers with their 90-Day Warranty, 30-Day Return Policy, and 100% Money-Back Guarantee.

If you're buying from a seller, it's completely up to their discretion. It's probably best to get in the habit of checking the product listing, seller's return policy, and reviews before you buy since some sellers are happy to accept returns while others may not offer refunds. That said, most sellers care more about your 5-star rating than your money, so you're not likely to get much of a hassle.

Does eBay offer a student discount?

We've got good news, and we've got bad news (we'll start with the bad news).

The Bad News: eBay straight up doesn't have student discounts—we know because we personally called them to check!

The Good News: eBay curates collections specifically for students, like their Textbooks & Study Guides shop or Back-to-School laptops. These collections offer the same ludicrous prices you expect from eBay, but with an easy-to-search, fun-to-browse layout that's honestly become one of our favorite online shopping experiences this year! Check them out for everything from Manufacturer Refurbished Macbooks or Surface Pros to some of the cheapest prices on textbooks on the Internet (we found the DSM-5 for, like, $45 bucks).

What should I do if I have an issue with my eBay purchase?

eBay makes it super easy to settle disputes. First, if you're not happy about a purchase, you can reach out directly to the seller through your eBay account. Sellers are pretty motivated to settle disputes fairly thanks to eBay's robust rating system and outspoken community!

If that doesn't work, eBay is happy to step in. All you have to do is open a dispute in the eBay Resolution Center and their own team will step in to review your case. Here's a handy link to the Help Page.

Connecting with eBay

Sign in to your eBay account via the Help page to contact customer service or via the Call Us page to speak to a member of the team. And on the off chance you're not super into chatting up strangers to find out where your new KitchenAid Stand Mixer's at, eBay makes it super easy to just setting your issue over email.

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