Trying to cancel your LegalZoom subscription? You’re not alone — and it’s absolutely doable once you know the right steps. If you’re switching plans rather than quitting entirely, peek at Groupon’s LegalZoom discount codes first.
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Three Ways to Cancel (Fastest to Slowest)
- Cancel online: Log in → My Account → Subscriptions/Payments → select the active service → Cancel. You’ll keep access to any e-signed documents stored in your account.
- Call for same-day confirmation: Subscriptions: (888) 310-0151. One-time orders (e.g., LLC formation): (800) 773-0888. Hours: Weekdays 5 AM–7 PM PT, Weekends 7 AM–4 PM PT.
- Email as a backup: customercare@legalzoom.com. Include your account email, order number (if applicable), and the specific service to cancel.
How to Cancel Services That Need Extra Steps
Registered Agent Service
You can’t just click “cancel.” First file a Change of Registered Agent with your state and get confirmation from the state or your new agent. Send that proof to LegalZoom; then they’ll process the cancellation. Tip: line up the new agent before you submit the change so there’s no coverage gap.
Forms & eSign
Cancel from your dashboard or by calling (800) 773-0888. Your signed documents remain accessible after cancellation.
LZ Books and other specialty tools
Most can be canceled directly in your LegalZoom account under Subscriptions. No waiting periods or extra forms in most cases.
Refunds: Can You Get Money Back?
You may be eligible for a refund depending on what you bought and when you cancel.
Refund Windows
- Subscriptions: 30-day refund window
- Most products/services: 60-day money-back guarantee
How to Request a Refund
Use live chat in your account or call the numbers above. Have your order number, signup date, and a brief reason ready. Not sure what you paid for? See our LegalZoom LLC cost breakdown for typical fees and add-ons.
Troubleshooting
Can’t find the cancel button
Log out/in, try a different browser, or use private/incognito mode. If it’s still missing, call for manual cancellation.
Agent says they can’t cancel
Stay polite but firm. Ask for a supervisor and note dates, times, and names. Documentation helps if you need to dispute charges.
Charges after you canceled
Contact LegalZoom with your cancellation confirmation and ask for reversal. Also dispute the charge with your bank/issuer to stop further billing.
FAQs
How do I cancel Registered Agent service?
File a Change of Registered Agent with your state, get proof, then send it to LegalZoom. They’ll complete the cancellation once your new agent is on file.
Can I get a refund?
Often, yes — 30 days for subscriptions and 60 days for most other products/services. Request it during cancellation via chat or phone.
What’s the quickest way to cancel?
Online via your dashboard is fastest; calling gets instant confirmation if you want a human to verify.
Will I lose my documents?
No. Your e-signed documents remain available in your account after cancellation.
Thinking of switching providers?
Compare options in our LegalZoom vs. ZenBusiness cost comparison.
Cancellation Quick Reference
- Subscriptions: (888) 310-0151 or cancel in your account
- One-time orders: (800) 773-0888
- Email: customercare@legalzoom.com
- Hours: Weekdays 5 AM–7 PM PT; Weekends 7 AM–4 PM PT
- Refund windows: 30 days (subscriptions); 60 days (most products/services)
Save on Legal Services
Before you sign up for anything new, check Groupon’s latest LegalZoom discount codes. A minute of deal-hunting now can save you real money later.
