Does Chewy Ship to Canada? Shipping, Costs & Savings

Nov 7, 2025

If you’ve been eyeing Chewy Canada’s pet supply deals but wondering whether they’ll actually deliver to your door, you’re not alone. The good news? Chewy Canada now ships directly — and with plenty of ways to save along the way.

Does Chewy Ship to Canada? The Short Answer

Chewy Canada currently ships directly to Southern Ontario only. If you’re in one of the areas below, you can shop and check out just like any other online retailer — no workarounds required.

  • ✅ Toronto and the GTA
  • ✅ Hamilton and Niagara
  • ✅ Ottawa and surrounding areas
  • ✅ Postal codes starting with L, M, N, or K

Orders ship locally from Chewy’s Toronto fulfillment centre via FedEx, with 1–2 day delivery for most addresses. It’s a streamlined experience designed for speed and simplicity.

Chewy made its Canadian debut in fall 2023 and has been gradually expanding ever since. Starting in Southern Ontario makes sense given the population density and logistics hubs — and it’s a strong signal they’re testing the waters for wider coverage across Canada.

Chewy Shipping Costs and Speed

Shipping Option Cost Delivery Time Notes
Orders over CA$35 Free 1–2 business days Fast FedEx delivery within Southern Ontario
Orders under CA$35 CA$4.95 flat rate 1–2 business days Great for smaller restocks
Autoship Orders Free over CA$35 1–2 business days 15% off first order, 5% off ongoing

Chewy Canada keeps its shipping costs simple — free delivery over CA$35, low flat rate otherwise, and all shipments sent locally from Toronto via FedEx. For Southern Ontario shoppers, that means you’ll get your pet supplies fast and without extra fees.

Chewy Autoship Canada: How It Works & How Much You'll Save

How the 15% + 5% Discount Works

Chewy's Autoship program offers 15% off your first order (up to CA$15 savings) and 5% off subsequent orders on select brands. There's no membership fee, and you can adjust or cancel anytime. For pet parents who go through food, litter, or medication regularly, this program practically pays for itself.

Here's the smart play: set up Autoship for your most expensive regular purchases — dog food, cat litter, or specialty diets. That 5% discount might seem small, but on a CA$60 bag of premium dog food delivered every six weeks, you're saving CA$3 per order, or about CA$26 per year on just that one item.

Setting Up Autoship for Canadian Addresses

If you're in Chewy Canada's direct delivery zone, setting up Autoship is straightforward — just like any subscription service. You choose your delivery frequency, and Chewy handles the rest. The mobile app (available for iOS and Android) makes it easy to adjust delivery dates or skip shipments when you're overstocked.

For those using package forwarding, Autoship can still work, but you'll need to coordinate with your forwarding service to ensure they can handle regular shipments to the same Canadian address. Some forwarding services offer consolidation options that can help reduce per-shipment costs for regular orders.

What You Can't Get Shipped to Canada

Prescription Medication Restrictions

Here's an important limitation: Chewy Canada doesn't ship prescription pet medications across the border. This includes everything from heartworm preventatives to prescription diets. Canadian regulations around importing prescription medications are strict, and Chewy respects those boundaries.

If your pet needs prescription items, you'll need to work with a Canadian veterinarian and pharmacy. The good news is that many Canadian vet clinics now offer online ordering and delivery for prescription items, so you're not necessarily stuck with in-person pickups.

P.O. Box Limitations

Chewy Canada doesn't deliver to P.O. boxes, which makes sense given that they're shipping bulky items like dog food and cat litter via FedEx. You'll need a physical address for delivery. This applies to both direct shipping and package forwarding — most forwarding services use physical addresses anyway, but it's worth confirming.

FAQs

Does Chewy offer direct shipping to all of Canada?

No, Chewy Canada currently ships directly only to Southern Ontario, including Toronto, Hamilton, Niagara, and Ottawa areas. If your postal code starts with L, M, N, or K, you're covered. Other provinces need to use package forwarding services.

How can I order from Chewy.com (US site) and ship to Canada?

You'll need to use a package forwarding service that provides you with a US address. You shop on Chewy.com, ship to that address, and they forward it to your Canadian address for a fee. Keep in mind you may also pay customs duties.

Is it more expensive to use a package forwarding service for Chewy?

Yes, forwarding adds costs including forwarding fees (typically CA$15-25 per shipment), potential customs duties (5-15% of order value), and US shipping charges. The extra cost may be worth it for bulk orders or hard-to-find items.

Can I use Chewy's Autoship for my Canadian address?

If you're in Chewy Canada's direct delivery zone, Autoship works normally. For package forwarding, you can still use Autoship, but you'll need to coordinate with your forwarding service to handle regular shipments to your Canadian address.

Does Chewy ship prescription pet medication to Canada?

No, Chewy Canada doesn't ship prescription medications across the border due to Canadian import regulations. You'll need to work with a Canadian veterinarian and pharmacy for prescription items.

Quick Reference: Chewy Canada Shipping

  • Direct delivery: Southern Ontario only (postal codes L, M, N, K)
  • Free shipping: Orders over CA$35
  • Delivery time: 1-2 days via FedEx
  • Autoship discount: 15% first order, 5% ongoing
  • Return policy: 365 days
  • No delivery: P.O. boxes, prescription medications

Chewy Canada might not ship nationwide yet, but for pet owners in Southern Ontario, it’s a convenient and affordable way to stock up. And for everyone else, package forwarding or smart use of Autoship discounts can make ordering worthwhile.

Next Steps

Whether you're in Chewy Canada's direct delivery zone or exploring package forwarding options, it's worth checking what deals are available before you place your order. Take a moment to explore Groupon's latest Chewy Canada discount codes — it's an easy way to stretch your pet supply budget without any extra effort.