When I arrived I was given someone else’s completed questionnaire containing their very personal information by mistake. No one wore masks. The assistant immediately tried to oversell me on a different, more expensive, package to the point of being argumentative. When the ‘doctor’ (who if you google him is subject to various disciplinary hearings) came in, he and the assistant had a very heated disagreement about which package I should have, neither of which was the one I bought. I told them I was leaving, I’d changed my mind, and was nearly blocked from leaving the examination room. An extremely unprofessional, almost creepy experience akin to those aggressive perfume vendors at airports and malls. Buyer beware!!

My reviews keep getting removed on Groupon and Google - so I guess you really can’t tell what is true anymore. Honestly - I had a terrible experience here. From the moment I walked in it was extremely awkward, I wasn’t greeted in a friendly manner,I had to wait, it wasn’t the cleanest place either. I found the whole experience uncomfortable, I felt fat shamed and all they tried to do was upsell me to a package that they refused to tell me the actual price of. I went for my stomach and the paddles they wanted to use were far too small (she told me the other ones were only for people who were tel clients) so I switched to my chin at the last second. After my appointment, my chin was burning and quickly swelled up and turned rock hard. It eventually bruised, and scabbed over. When I called for advice, I was not met with anything reassuring - but I did get a text message asking me to write a 5 star review in exchange for 10 units of Botox. Eventually the doctor told me it was frostbite and I needed a prescribed cream to fix it. No follow up on their end after that. It’s been over 2 weeks and there is still a hard lump in my chin. I have had cryolipolysis done previously at a different business and had none of these issues. I guess I won’t be getting my free units of Botox, but hopefully I can save someone the experience that I had.

Vicki waa great! Super friendly and knowledgeable would definitely recommend!

It’s ok I would say I ladies are very nice . But she is the only one everywhere

The place was new & very clean, and all the girls were very nice. Not sure I'd get the Hollywood Carbon peel again as personally I get better results from IPL. But I wanted to try something new! The only thing I'd suggest is they need to update their Groupon listing to only one location. Marda loop is very far from Cranston so I probably wouldn't have picked this spot if I had known it wasn't in Braeside any more.