A Chat with FOCUS Family Care
What services does your business offer and what makes your business stand out from the competition? At FOCUS Family Care, we are committed to offer clients a unique range of HHC services that have evolved from personal insight and in-home care experience. We offer personalized care from experienced caregivers, with a variety of in-home care options uniquely designed to fit the needs of our clients.
What was the inspiration to start or run this business? The need for in-home care can be a challenging task no matter the need. It can be overwhelming to undergo the task of coordinating home care for a parent or loved one. At FOCUS Family Care, we remove that burden by providing and creating a personalized care plan designed to fit your specific needs.
What do you love most about your job? We love when our clients are happy. When families are unburdened, and their loved one receives optimal care, we can then determine that we are doing our job. When our client looks forward to the visit and company of our staff, we are successful. Our main focus is client satisfaction.
What is the best reaction you've ever gotten from a customer? One of the best reactions received was by a client who sent us a letter, she wrote "I look forward to your visit every week, I love the different places we visit and our conversations. My family doesn't live here with me, and I feel that I have family in you, and I know you're looking out for me."