Amazing service. will come again;);) totally recommend;);)

A horrific experience! Door was locked when I arrived and no one opened it for a long while I waited outside in the cold wind. After completing a form, I was forced to pay GST with a request for tip even before treatment even began! I had had many Groupons at other businesses and this has never happened anywhere else.They address clients with "sweetie", "love","honey" not by name even after I asked them not to address me in those terms. After asking the therapist several times about education as a registered therapist in Canada, she finally said "no Thailand". She dawdled with the voucher, wasting time etc and started late doing the massage then said she said she took too much time for massage so only gave me 15-20 min reflexology (I paid for 30 mins)and I told her that I paid for 30 mins but she ignored me.The so called reflexology only felt like a foot massage not a professional reflexology.I have had massage and relexology in other venues and this place definitely lacked the expertise and professionalism of any other venue I also had to literally guide her as to where and how to do the massage as it was very disjointed and and disorganized. It was clear to me that she completely lacked knowledge of physiology as I asked her about the IT band and other questions about anatomy and physiology like pressure points and areas of the foot to which there is refernce to organs (other massage therapists from whom I had massage and reflexology before would discuss with me). It was obvious that she had no knowledge and so did not respond. I had requested an English speaking therapist but got someone (named BE BE) who obviously did not fully speak nor understand English. I had asked for a receipt even ahead of the appointment when I spoke with the owner but she told me that I would just need to use the Groupon vouchers as a receipt which companies do not accept as a professional receipt. I literally had to fight to even get the vouchers back. This is the most non- professional venue for a massage and reflexology that I have ever experienced!!! There is no evidence of therapists being registered massage nor reflexology therapists as no credentials are displayed on walls at this venue as there are in other massage and reflexology settings. I will NEVER return to this most non-professional venue ever again!!!!

Excellent Service and good value for money.

Excellent massage..

Awesome reflexology!! Will be going back for a massage soon.

Both my Husband and I had a massage and foot massage session (90 minutes total) - it was wonderful. He said it was the best he has had since we were in Thailand. The shop is very much like an authentic Thai Massage studio - in design and staff. Although more expensive than a standard RMT massage - if you pay full price they can give you a insurance receipt - and the experience is more relaxing as opposed to therapeutic.

Staff were warm & welcoming. The decor was authentically Thai. It had been nine years since I had a Thai massage or reflexology….in Thailand. Nuad Thai has memories flooding back. Thanks to BB, I left feeling very relaxed & having booked another appointment.

Amazing relaxing massage! I will return.