Negative experience or feedback

Last updated: March 2026

We’re sorry to hear about your experience and are here to help. 

Just log in to your Groupon account, pick the order, and we’ll take it from there! Here's how:

  • Simply go to MyGroupons, find your order, and click “See Details.”

  • Then click on “Manage Voucher,” and we’ll guide you through the next steps!

Checked out as a guest? No worries — we’ve got you!

  1. Head to the sign-in page.

  2. Enter the email address you used during checkout.

  3. Check your email inbox for a 6-digit verification code and enter it.

That’s it! Your purchase will be linked to a Groupon account. Now, go to My Groupons, just find your order, click “See Details,” then “Manage Voucher,” and we’ll help you from there.